Harpreet Dhaliwal
7110 E Amhert Ave
Summary
Dynamic healthcare leader with a proven track record of driving operational excellence at Madera Community Hospital. I have significantly enhanced efficiency and reduced turnover by effectively managing teams and prioritizing staff development. With a strong focus on implementing robust safety protocols and fostering collaboration, I excel at creating positive work environments that optimize workflows and propel the organization toward its goals.
I am passionate about helping new registered nurses (RNs) by providing education and ensuring a safe and positive environment. I have developed a new education class for incoming RNs and patient care technicians (PCTs) to support their growth and knowledge. I actively attend meetings with staff and have extensive experience with Kronos.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager of Med-surg
Madera Community Hospital
04.2025 - Current
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Hiring new staff.
Clinical Supervisor
Step Down ICU
10.2022 - 04.2025
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Performed comprehensive assessments to pinpoint opportunities for employee advancement.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Making assignment according to acuity level.
- Making rounds to check on RN.
- Help during new admit.
- Assigning bed for new admission.
- Work with House supervisor and crisis.
- Collaboration with bed staffing.
- Survey readiness will ready.
Supervisor
Madera Rehab Rehabilitation Nursing Center
12.2022 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
FNP - Nursing
Chamberlain College of Nursing
Illinois City, ILBachelor Of Science In Nursing - Nursing
Dr.shyam Lal Thaper Nursing College
Mago India10.2013
Skills
Leadership and management are key in staffing and developing a new department I am committed to establishing clear work policies and procedures that drive success I effectively collaborate with team members and expertly manage schedules Additionally, I am proficient in IV administration, ABG collection, sheet removal, and managing drips
Certification
BSL AND ACLS
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Manager of Med-surg
Madera Community Hospital
04.2025 - Current
Supervisor
Madera Rehab Rehabilitation Nursing Center
12.2022 - 03.2024
Clinical Supervisor
Step Down ICU
10.2022 - 04.2025
FNP - Nursing
Chamberlain College of Nursing
Bachelor Of Science In Nursing - Nursing
Dr.shyam Lal Thaper Nursing College