Harprit Singh
Ferndale,WA
Summary
Highly motivated with strong negotiation skills. Solid history in addressing all customer concerns and ensuring customers are satisfied. Knowledge of all cars of makes and models ,features,specification,pricing options and standard equipment. Exceptional talented with years of experience as a company owner. I work with different brokers to get high paying loads for my drivers so we all can get benefit. High paying loads are not that easy to get reason I succeed in this field because I have a good communication skills. As a sales associate, I am advancing my knowledge and expertise in the sales industry. Seeks and opportunity to utilize sales and persuative expertise to exceed sales targets. And convert prospective clients into repeat customers in a challenging workspace.
Overview
22
22
years of professional experience
Work History
Owner/ Dispatcher
Tyler Truckline Llc
08.2016 - Current
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Stayed up-to-date on relevant industry trends and best practices through continued education and professional development opportunities.
- Analyzed customer feedback and provided solutions to improve customer service.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with customers to provide delivery updates and resolution.
Driver
International Paper
03.2007 - 07.2016
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Warehouse Employee
Fast Cap
02.2005 - 01.2007
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Enhanced communication within the warehouse team through regular meetings, clear task assignments, and open feedback channels.
Employee
Mc Donald’s
04.2002 - 12.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
12th Grade - Recording Arts Technology
Meridian High School
Bellingham, WA06.2005
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Planning
- Staff hiring
- Partnership Development
- Labor Relations
- Customer Service
- Accounting management
Timeline
Owner/ Dispatcher
Tyler Truckline Llc
08.2016 - Current
Driver
International Paper
03.2007 - 07.2016
Warehouse Employee
Fast Cap
02.2005 - 01.2007
Employee
Mc Donald’s
04.2002 - 12.2004
12th Grade - Recording Arts Technology
Meridian High School