Open To Work
Harriet Deborah Ayaro
North Haven,CT
Summary
Dynamic HR professional with a proven track record at Stanbic Bank Uganda, excelling in employee relations management and leadership development. Successfully led over 200 disciplinary hearings, enhancing compliance and workplace culture. Passionate about leadership development and coaching, driving engagement and retention initiatives that significantly reduced turnover.
Overview
23
23
years of professional experience
Work History
Administrative Coordinator (Part-time)
NeuroKids
05.2025 - Current
- Fostered relationships with NeuroKids fellows and surgeons, delivering high-level administrative support to CEO to enhance operational effectiveness.
- Supported a US-based, global non-profit organization enhancing lives of children affected by hydrocephalus and spina bifida through coordinated administrative efforts.
Manager Employee Relations & Governance
Stanbic Bank Uganda Limited
, East Africa
01.2022 - 05.2024
- Provided strategic leadership for employee relations management at Stanbic Bank Uganda, aligning policies with organizational goals.
- Led employee relations initiatives across 81 branches, engaging over 1,200 employees and strengthening the bank’s risk and conduct culture.
- Facilitated 200+ disciplinary and grievance hearings, ensuring compliance with labor laws and upholding procedural fairness.
- Provided strategic insights from disciplinary hearings to improve the bank's culture and HR policies.
- Coached supervisors and business partners on performance management, fostering a culture of accountability and improved employee engagement.
- Supported a workforce of more than 2000 employees by delivering essential financial services.
Human Capital Business Partner, Personal & Business Banking
Stanbic Bank Uganda Limited
, East Africa
04.2016 - 12.2021
- Delivered strategic HR support for Eastern/Metro Regions and Business and Commercial Banking, aligning HR initiatives with business objectives.
- Partnered with Business and HR leadership to execute and enhance business strategy, ensuring alignment with organizational goals.
- Led employee engagement efforts, including creating the 'Tiara Table,' a women’s mentorship group, improving engagement and retention among female staff.
- Enhanced workforce efficiency through successful talent acquisition for over 50 key roles.
- Led employee engagement efforts, including creating the 'Tiara Table,' a women’s mentorship group, improving engagement and retention among female staff.
- Mentored line managers on people management and succession planning to strengthen the talent pipeline.
Human Resources Manager
AAR Health Services
, East Africa
09.2011 - 03.2016
- Guided and managed HR services to align with organizational goals.
- Reduced staff turnover by 20% through engagement strategies, including regular HR contact meetings and enhanced communication channels.
- Led the implementation of HRIS technology (HRMenterprise) for better HR management and operations in the Uganda office.
- Reduced staff turnover by 20% through engagement strategies, including regular HR contact meetings and enhanced communication channels.
- Led the implementation of HRIS technology (HRMenterprise) for better HR management and operations in the Uganda office.
Human Resources Officer
International Hospital Kampala
Kampala, Uganda
03.2010 - 08.2011
- Established clear communication channels between HR and staff, fostering strong employee relations and enhancing trust and engagement.
- Managed recruitment processes to attract qualified candidates for diverse healthcare roles.
- Developed and implemented employee training programs to enhance staff skills and knowledge.
- Coordinated employee relations initiatives to promote a positive workplace culture.
HR Manager, QA Officer, Executive Assistant & Social Worker
CURE Children’s Hospital of Uganda
Mbale, Uganda
12.2002 - 02.2010
- Established a social work office, developed quality assurance manuals, and drafted operational guidelines for diagnostics to enhance service delivery.
- Developed and implemented HR policies aligned with hospital mission and values.
- Managed recruitment processes to attract qualified candidates for various roles.
- Facilitated employee training programs to enhance skills and knowledge.
Education
Graduate Human Resources Certificate -
Jack Welch Management Institute-Strayer University
USA04-2026
Master of Arts - Public Administration and Management
Makerere University
Kampala, Uganda01-2009
Bachelor of Arts - Social Sciences
Makerere University
Kampala, Uganda04-2002
Skills
- Talent acquisition and management
- Leadership development
- Conflict resolution
- Talent acquisition
- Workforce planning
- Performance management
- Labor law compliance
- Coaching
- Team engagement
Key Hr Competencies
- Employee Relations Management
- Leadership Development & Succession Planning
- Conflict Resolution & Grievance Management
- Change Management & Organizational Culture
- Talent Acquisition & Management
- Performance Management
- Compliance with Labor Laws & HR Policies
- Coaching, Mentoring & Staff Engagement
Timeline
Administrative Coordinator (Part-time)
NeuroKids
05.2025 - Current
Manager Employee Relations & Governance
Stanbic Bank Uganda Limited
01.2022 - 05.2024
Human Capital Business Partner, Personal & Business Banking
Stanbic Bank Uganda Limited
04.2016 - 12.2021
Human Resources Manager
AAR Health Services
09.2011 - 03.2016
Human Resources Officer
International Hospital Kampala
03.2010 - 08.2011
HR Manager, QA Officer, Executive Assistant & Social Worker
CURE Children’s Hospital of Uganda
12.2002 - 02.2010
Graduate Human Resources Certificate -
Jack Welch Management Institute-Strayer University
Master of Arts - Public Administration and Management
Makerere University
Bachelor of Arts - Social Sciences
Makerere University