Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harrison Ball

Sandy Springs,GA

Summary

Proven leader and effective problem-solver, adept at enhancing customer satisfaction and driving sales development. At Ball Lumbar, I spearheaded a team to surpass goals through innovative strategies, achieving notable customer satisfaction improvements. Expert in negotiation and team building, my approach consistently leads to operational excellence and competitive market positioning. Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

20
20
years of professional experience

Work History

General Sales Manager

Ball Lumbar
06.2004 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Upheld company policies and implemented standards fairly.
  • Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
  • Took ownership of customer issues and followed problems through to resolution.
  • Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.

Education

Broward College
Fort Lauderdale, FL

High School Diploma -

Christchurch College
Virginia

Skills

  • Leadership and team building
  • Employee Motivation
  • Team Development
  • Sales Development
  • Customer Engagement
  • Troubleshooting
  • Quick Decision Making
  • Data Entry

Timeline

General Sales Manager

Ball Lumbar
06.2004 - Current

Broward College

High School Diploma -

Christchurch College
Harrison Ball