HARRISON BELL
Norfolk,VA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Bartender
FISH N SLIPS
05.2021 - 08.2024
- Prepared and served drinks as ordered by guests, including wine, beer, liquor, and mixed drinks
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed rapport with guests to ensure repeat business and consistent cash flow
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Line Cook / Bartender
CHICHO’s PIZZA
01.2019 - 05.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Store Manager, ITS Deployment Specialist
MATTRESS FIRM
02.2012 - 10.2018
- Facilitated training sessions to ensure users were proficient in utilizing deployed technologies, increasing overall productivity.
- Used ticketing system and CRM to track and resolve open customer issues.
- Troubleshot post-deployment issues promptly, minimizing disruption to users' daily activities while maintaining client satisfaction.
- Served as technical resource to field personnel for deployment issues.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
NORFOLK COLLEGIATE SCHOOL
Norfolk, VA01.2003
Skills
- Very adept at self-learning and troubleshooting issues in a fast-paced environment
- Team player attitude
- Clear and effective communication
- Suggestive Selling
- Customer Service
- Strong multitasking
- Highly reliable
- Organizational ability
100k Sales Writer, Period 7 2015
Sold and shipped $100,000 of product, exceeding sales goal by over 50%
Timeline
Bartender
FISH N SLIPS
05.2021 - 08.2024
Line Cook / Bartender
CHICHO’s PIZZA
01.2019 - 05.2021
Store Manager, ITS Deployment Specialist
MATTRESS FIRM
02.2012 - 10.2018
NORFOLK COLLEGIATE SCHOOL
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