Harrison Cicero
Chicago,IL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized work area. Reliable team player and adaptable to changing needs, showcasing skills in customer interaction and satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Valedor
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Seasonal Bartender
Viceroy Hotels & Resorts
05.2023 - 11.2023
- Upheld company culture standards at all times when working with customers and coworkers
- Mastered a seasonal rotating cocktail menu in order to give adequate descriptions and suggestions to guests
- Often serviced entire pool bar by myself during peak busy season
- Handled stocking and bar upkeep tasks on a daily basis
Bartender
Rustic Roots
01.2022 - 05.2023
- Trained in classic cocktails in semi-fine dining environment, including specialty cocktails on a rotating menu
- Collaborated with owner to develop original cocktails on seasonal ingredients and local trends, earning several original menu features
- Balanced drink orders for customers at the bar as well as table guests to fulfill orders efficiently and accurately
Front Desk Receptionist
Melges Car Wash
06.2020 - 01.2022
- Managed car wash membership program, which included updating customer's accounts and keeping orderly records of memberships in microsoft excel
- Answered phone calls from customers looking to schedule detailing appointments and fielding questions regarding services offered at the car wash
- Kept the front office and waiting area clean and welcoming
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Bachelor of Arts - Arts Management
University of Wisconsin, Stevens Point
Stevens Point, WI05-2022
Skills
- Customer service
- Strong multitasking
- Microsoft Excel
- Time management
- Problem-solving skills
- Phone Etiquette
- Check-in and Check-out procedures
Timeline
Bartender
Valedor
11.2023 - Current
Seasonal Bartender
Viceroy Hotels & Resorts
05.2023 - 11.2023
Bartender
Rustic Roots
01.2022 - 05.2023
Front Desk Receptionist
Melges Car Wash
06.2020 - 01.2022
Bachelor of Arts - Arts Management
University of Wisconsin, Stevens Point
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