Summary
Overview
Work History
Education
Skills
Career Timeline
Timeline
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Harrison Clissold

Harrison Clissold

Summary

Diligent worker with a strong passion for information technology. Driven to build and pursue a diverse career within any organization. Committed to achieving goals and objectives, consistently striving for excellence and maintaining a strong work ethic. Values honesty and loyalty, dedicated to contributing wholeheartedly to team success. Enjoys collaborating with colleagues to tackle complex problems and continuously expand professional and personal development.

Overview

8
8
years of professional experience

Work History

Assistant General Manager

Paradies Lagardere
11.2024 - Current
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Worked closely with surrounding businesses to build a cohesive environment. Allowing for further sales growth as a result of following more suggestions and guidance.
  • Negotiated with suppliers to secure cost-effective contracts, improving profit margins.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.

Maintenance Engineer

Bell Partners
11.2023 - 11.2024
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Troubleshooting and repair work for electrical, painting, plumbing, carpentry, HVAC, and the complexes Saltwater swimming pool
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Volunteered to do charitable maintenance work in deprived areas. Such as renovating small bungalows for the a homeless community.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Revamped workshop organization, leading to more efficient workflow and easier access to tools.
  • Used a combination of customer service and knowledge to reassure tenants that their issue will be resolved in a timely manor.

Client Partner/Recruitment Specialist

Lyftrondata
10.2022 - 09.2023
  • Streamlined internal processes for improved efficiency, enabling faster response times to client inquiries.
  • Assisted in recruiting top talent for various roles within the organization, contributing significantly towards achieving corporate objectives. This included using a multitude of media outlets to publish advertisements for senior positions, utilizing the following platforms: LinkedIn, Indeed, Monster and Glassdoor.
  • Managed a diverse portfolio of clients, ensuring personalized attention and high-quality service delivery.
  • I attended all investor meetings and important gatherings because I was also the company's public face. I was also asked to help them out with their marketing, which involved making, recording, and performing in videos that would later be put to media platforms such as YouTube. In the videos, I provided clear explanations of each product integration.
  • I also assisted with the HR side of the business, which involves handling any tax inquiries. Since some of the personnel were hired in different states around the US, this also required handling tax inquiries in other states, each of which has its own procedures for handling inquiries.
  • Schedule interviews. Overseas preparation of interview questions and other hiring/selection materials.
  • Owing to the fact that I reported directly to the CEO, I was given responsibilities including scheduling daily calls to check on the progress of the team in terms of marketing and recruitment and then providing thorough updates to the CEO.
  • Negotiated favorable contract terms with key stakeholders, securing long-term commitments from satisfied clients.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Collaborated closely with internal teams on project scoping and resource allocation.

Provisioning Implementation Coordinator

OneVoice Communications
10.2019 - 08.2020
  • This job consisted of coordinating with technicians via email and phone to carry out and perform certain work on government grounds.
  • Work such as installation of data and telecom wiring were carried out on highly secured government buildings across the US, permits were needed, conference calls with Techs into what size and option cabling is needed, and much more.
  • Assignments began with scheduling technicians from numerous contractors to work on surveying various sites in preparation for installation. I then examined the data that the survey had collected. After that, I would decide which business is the best in terms of efficiency, safety, and cost.
  • In this position, I picked up telecom knowledge rapidly, and the employer was pleased with my ability to retain and apply knowledge effectively. For instance, analyzing government contracts and identifying minor errors that could significantly affect the installation procedure.
  • This job also entailed the need of having to investigate and resolve certain issues that arose. Issues such as underground lines affected by nearby work, the weather, and equipment issues onsite. Buildings such as the White House can have certain outages where the internet or voice lines are down.

Product Operative Executive

Creditsafe Group
03.2017 - 09.2019
  • This role covered all incidents from a variety of products, covering GGS queries, PDL, Data cleaning, email multi-system, maintenance, and support of ‘monitoring products' (also referred to as ‘international risk tracker' or ‘IRT'). In adjacent to these products. I also cover certain 3rd parties products such as white labels, safe alerts, global events import (failure of import jobs), footprints, and PDF services.
  • Setting up clients on our API products via the back-office website globally.
  • Collaborated with the product team to provide beneficial fixes for broken products.
  • Monitor and respond to API incidents, using a raw response in JSON or XML format to identify problems within the API.
  • Work with product group managers to collate user guides and FAQ documentation for all group products, these documents are then made available to sales and support teams across the group.
  • Utilize a thorough understanding of Creditsafe products and related systems when addressing query escalations from account managers and local entity support teams. Thus ensuring that issues are resolved within given SLA times and aid in identifying potential training issues.
  • Work to identify process, and technical improvements to enhance the way issues are reported to IT.
  • As the product manager for a global product, this involved addressing significant issues with the product and advising developers on when to publish any upgrades.

Education

Masters in IT, Covering Components And Formatting -

St Julian's
07-2014

Skills

  • SQL analytics
  • Dbeaver
  • SOAPUI
  • Postman
  • Rest API
  • Microsoft Office
  • JSON
  • XML
  • Relationship Management
  • Business Development
  • Employee Onboarding
  • Human Resource Management

Career Timeline

  • May 2015 – March 2017 - Welsh Water
  • March 2017 – June 2020 - Creditsafe
  • June 2020 – August 2021 - OneVoice Communications
  • June 2021 – July 2022 - Lyftrondata
  • July 2022 - August 2023 - Velocity
  • August 2023 - November 2024 - Bell Partners Inc
  • November 2024 - Present - Paradies Lagardère

Timeline

Assistant General Manager

Paradies Lagardere
11.2024 - Current

Maintenance Engineer

Bell Partners
11.2023 - 11.2024

Client Partner/Recruitment Specialist

Lyftrondata
10.2022 - 09.2023

Provisioning Implementation Coordinator

OneVoice Communications
10.2019 - 08.2020

Product Operative Executive

Creditsafe Group
03.2017 - 09.2019

Masters in IT, Covering Components And Formatting -

St Julian's

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