Harrison Dale
Crystal City,MO
Summary
I combine a rich educational background in Biology and Sociology with practical experience in customer service and sales roles, including positions as a Starbucks Barista and an Online Retail Sales and Fulfillment Associate. My education has equipped me with critical analytical and presentation skills, enhancing my ability to connect, communicate, and collaborate with others. My background has honed my expertise in customer service, sales, and e-commerce, underpinned by a strong foundation in effective communication, problem-solving, and adaptability. This unique blend of academic knowledge and professional experience positions me to contribute effectively to a sales role.
Overview
5
5
years of professional experience
Work History
Customer Experience and Sales Associate/Barista
Starbucks
12.2021 - Current
- Provided exceptional customer service, where I learned the importance of understanding and meeting customers' needs.
- Gained valuable team collaboration experience. Working harmoniously in a team to meet daily targets and create a positive store atmosphere
- Working in a fast-paced environment, I mastered the art of multitasking and maintaining high efficiency under pressure.
- Cultivated strong problem-solving abilities, frequently handling customer inquiries and resolving any issues swiftly and satisfactorily.
Online Retail Sales and Fulfillment Associate
Hy-vee in Columbia MO
04.2020 - 08.2021
- Accurately selecting and gathering products in a timely manner for online customer orders
- Handle inquiries, provide updates on order status, and resolve any issues that arise during the order fulfillment process.
- Teamwork and collaboration, as associates must coordinate with various departments to fulfill orders accurately and efficiently.
Jungle of the Apes Intern
Saint Louis Zoo
05.2019 - 08.2019
- Enhanced communication and public speaking skills by engaging with zoo visitors, and explaining complex biological concepts in an easily understandable manner.
- Cultivated adaptability and problem-solving skills by responding to unexpected situations in animal care and visitor management,
- Fostered strong teamwork and collaboration abilities by working closely with zookeepers, researchers, and educational staff
- Habitat cleaning, decorating, preparing environmental enrichment items, diet preparations and other varied rotational projects
Education
BLS in Biology And Sociology
University of Missouri - Saint Louis
Saint Louis, MO12-2023
Some College (No Degree) - Biology
Truman State University
Kirksville, MOSkills
- Microsoft Office (Word, Excel, Powerpoint, etc)
- Reliable and Punctual
- Exceptional Customer Service
- Teamwork and Collaboration
- Superb Time Management
- Problem-Solving Skills
- Excellent Communication Skills
- Product Sales
References
Upon Request
Affiliations
- Rock Climbing
- Exercising
- Learning
Timeline
Customer Experience and Sales Associate/Barista
Starbucks
12.2021 - Current
Online Retail Sales and Fulfillment Associate
Hy-vee in Columbia MO
04.2020 - 08.2021
Jungle of the Apes Intern
Saint Louis Zoo
05.2019 - 08.2019
BLS in Biology And Sociology
University of Missouri - Saint Louis
Some College (No Degree) - Biology
Truman State University
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