Harrison Hefferan
San Diego
Summary
A performance-oriented sales leader with a proven track record of success in the medical sales industry, over a three and a half year period. Known for tenacity and strategic problem-solving skills, consistently surpassing monthly targets and acquiring new customers. Expertise in identifying and capitalizing on emerging market trends and revenue opportunities for sustained growth and profitability.
Overview
6
6
years of professional experience
Work History
Territory Manager, Home Care Urology
HR HealthCare
09.2023 - Current
- Brought a new product line to market in Orange County, San Diego and Phoenix, Arizona.
- Drove catheter prescriptions at Urology Clinics, Doctor's Offices and Rehab Hospitals by educating and demonstrating the clinical benefits and advantages of TruCath and the EZ-Series catheters.
- Worked in cohesion with DME suppliers and insurance groups to provide a seamless ordering process for HCP's.
- Attended trade shows and industry events to promote company products and services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Hybrid Chronic Account Manager
Byram Healthcare
11.2021 - Current
- Covered four states remotely Iowa, Nebraska, Dakotas, Louisiana and San Diego in the field.
- Generated new and reorder revenue across multiple therapies, primarily focusing on Wound, Urology and Ostomy.
- Insurance/Reimbursement expert with a grand understanding of the DME supply ordering process from start to finish.
- Ran virtual and physical in-services with current and prospective accounts on a daily basis.
- Lead weekly team meetings to assist and support the inside sales team.
- Increased new revenue over 65% from 2021 to 2022
- 2022 Home Health Care and Ostomy Best Practice's presenter at NCM.
Customer Operations Agent
FanDuel Sportsbook
04.2021 - 11.2021
- Assisted customers with Sportsbook or account related issues via email and live chats by investigating account activity and wagering markets.
- Managed an average of 40-50 live contacts per day via live chats and emails: providing answers to customer questions and resolving issues pertaining to their accounts.
- Maintained high customer satisfaction ratings handling complex customer issues.
- Worked closely with the FanDuel marketing, trading, and accounts teams to best assist customers with various questions and concerns.
Sales and Prospecting
American Copy Service - CT
09.2020 - 11.2021
- Lead generation via telemarketing and email.
- Set up new appointments with prospective copier, printer, and IT services accounts.
- Call on current accounts to arrange quarterly account reviews.
- Minimum of 50 calls per telemarketing session.
Summer Associate
Aladdin Services
06.2019 - 08.2020
- Responsible for pressure washing residential and business properties throughout Fairfield County, which included partnering with co-workers to evaluate jobs, meet deadlines and leave a pristine site for clients.
- Maintained professional demeanor and excellent rapport with clients while fostering business relationships.
Education
Bachelor of Science - Business Administration - Marketing
Montclair State University
Montclair, NJ12.2019
Skills
- Business development and planning
- Revenue generation
- Relationship building
- Event networking
- CRM software
- Team collaboration and leadership
- Market disruptor
- Product in-servicing and training
Accomplishments
2021/2022 Byram Healthcare Quota Buster Award winner
2022 Byram Healthcare Rising Star Award Winner
2022 Byram Healthcare Presidents Circle
Full and Half Marathon Racer
HYROX Athlete
Timeline
Territory Manager, Home Care Urology
HR HealthCare
09.2023 - Current
Hybrid Chronic Account Manager
Byram Healthcare
11.2021 - Current
Customer Operations Agent
FanDuel Sportsbook
04.2021 - 11.2021
Sales and Prospecting
American Copy Service - CT
09.2020 - 11.2021
Summer Associate
Aladdin Services
06.2019 - 08.2020
Bachelor of Science - Business Administration - Marketing
Montclair State University
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