TATIYONA HARRIS
Okmulgee,OK
Summary
Experienced in leading and supporting teams to foster an organized and efficient work environment. Responsibilities included training and coaching team members to enhance performance while maintaining company standards. Demonstrated effective communication skills with both employees and management, addressing operational needs and customer concerns professionally. Proven ability to manage multiple tasks simultaneously, ensuring accuracy in cash handling, transactions, and inventory control.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
Okmulgee, OK
06.2024 - Current
- Led and supported employees during daily operations, fostering an organized and positive work environment.
- Train, coach, and provide feedback to team members to improve performance and maintain company standards.
- Delegate tasks and prioritize responsibilities based on business needs and changing conditions.
- Resolved customer concerns and problems professionally, enhancing overall customer experience.
- Communicate effectively with employees and management regarding daily operations, performance, and workplace needs.
- Maintain accuracy when handling cash, transactions, inventory, and other operational responsibilities.
- Assist with opening and closing procedures and ensure daily routines are completed accurately and efficiently.
- Managed multiple responsibilities simultaneously, ensuring attention to detail and adherence to time-sensitive priorities.
- Demonstrate reliability, accountability, and professionalism while serving as a leader for the team.
Waitress
The Rodeo
Okmulgee, OK
10.2023 - 11.2024
- Provided professional customer service in a high-volume environment.
- Managed multiple customers and responsibilities, ensuring accuracy and organization in a fast-paced environment.
- Ensured accurate processing of transactions for customers. and customer orders efficiently.
- Coordinated with customers and coworkers to streamline daily operations and improve service flow.
Crew Member
McDonald's
Okmulgee, OK
08.2022 - 02.2024
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Executed accurate transaction processing and order fulfillment, contributing to seamless operations.
- Supported team with daily operations, fostering organized and efficient work environment.
Education
Associate of Applied Science -
Oklahoma State University Institute of Technology (OSUIT)
Okmulgee, OKHigh School Diploma -
Okmulgee High School
Okmulgee, OKSkills
- Document Organization
- Team Leadership & Training
- Professional Communication
- Problem Solving
- Customer Relationship Management
- Task Prioritization
- Cash Management
- Multitasking & Time Management
- Inventory Management
Timeline
Shift Supervisor
Starbucks
06.2024 - Current
Waitress
The Rodeo
10.2023 - 11.2024
Crew Member
McDonald's
08.2022 - 02.2024
Associate of Applied Science -
Oklahoma State University Institute of Technology (OSUIT)
High School Diploma -
Okmulgee High School