Harry Armstrong
General Manager/New & Used Car Director
Punta Gorda,FL
Summary
General Manager with excellent team building and leadership abilities honed over 24-year industry career. Delivers high-quality service and consistent business results with resourceful management of routine and complex challenges. Achieves short- and long-term objectives with successful strategic planning and performance optimization. Experience with CDJR, Ford, Hyundai, Toyota, Nissan, among other manufacturer brands.
Overview
4
4
years of professional experience
Work History
General Manager
Greenway Hyundai of the Shoals
01.2020 - 01.2022
- CDK, Vauto, Elead, Dealertrack, &
- Route One
- Budget coordination
- Loss prevention
- Employee training
- Risk mitigation
- Customer service
- Cultural awareness
- Moved fixed and variable profits from -$278k to $1 million in 2 years.
- Focus on community involvement through community service
- Food and clothing donations to those in need as well as local beautification projects
- Achieved revenue and profit targets through solid promotional and budget control strategies.
- Launched recognition program to boost employee morale and reduce staff turnover.
- Resolved employee and customer disputes using strong mediation and problem-solving techniques.
- Implemented successful training program to upskill employees..
- Upheld brand quality standards across all service levels.
- Led teams by example to deliver exceptional standard of work.
- Scheduled staff shifts to guarantee adequate capacity for ideal operations.
- Coordinated budgets and financial operations to consistently meet business targets.
- Established clear expectations and objectives for team members and helped each achieve goals.
- Maintained closoe watch over CIT.
- Implemented buying program using social media for preowned vehicles
General Sales Manager
Dick Smith Nissan
01.2018 - 01.2020
- Aligned sales team with sales objectives based on forecasts.
- Communicated targets, policies and upcoming promotions through regular sales staff meetings.
Education
undefined
Atlanta Art Institute
2018
Timeline
General Manager
Greenway Hyundai of the Shoals
01.2020 - 01.2022
General Sales Manager
Dick Smith Nissan
01.2018 - 01.2020
undefined
Atlanta Art Institute
Similar Profiles
Jessica MyracleJessica Myracle
Service Advisor at Hyundai of the ShoalsService Advisor at Hyundai of the Shoals
Henry CornettHenry Cornett
Service Adviser at Greenway Hyundai of OrlandoService Adviser at Greenway Hyundai of Orlando
Cody McelyeaCody Mcelyea
Automotive Technician at Greenway Hyundai of DecaturAutomotive Technician at Greenway Hyundai of Decatur
Jessica HarperJessica Harper
Patient Care Tech , Med Serge Night Shift at HCA FawcettPatient Care Tech , Med Serge Night Shift at HCA Fawcett
Edward GroveEdward Grove
Owner/Operator at Grove's Handyman Services LLC, - DBA Gulf Coast LawnsOwner/Operator at Grove's Handyman Services LLC, - DBA Gulf Coast Lawns