Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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HARRY BROWN

Durham,NC

Summary

To bring to your organization enthusiasm, dedication, responsibility and passion combined with my skills, education and experience.

Overview

17
17
years of professional experience

Work History

Operations Manager

Amazon
08.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Manager

Hot Shots Sports
12.2012 - 07.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Conducted gym and training classes for ages 3-18
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Security Guard

Forsyth Medical Center
12.2010 - 12.2012
  • Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
  • Verified scheduled locking and unlocking of doors and physical entrances to secured buildings
  • Authorized entrance of approved personnel to secured areas and buildings
  • Drafted daily activity and incident reports supporting accurate record-keeping and loss prevention tracking
  • Patrolled Behavioral Health floor

Day Camp Coordinator

YMCA Camp Hanes
06.2007 - 03.2010

Security Guard

Security Forces Inc
12.2006 - 03.2010

Education

High School Diploma -

Davie County High School
Mocksville, NC

Skills

  • Strong ability to execute based on strategic objectives
  • Strong People Skills
  • Career Driven
  • Organized
  • Always on time
  • Basic computer knowledge
  • Operations oversight
  • Staff management
  • Inventory control
  • Team building and leadership
  • Problem-Solving
  • Team Leadership

Affiliations

Motivated and personable character that is able to act professionally and be reliable in every task. I've have had many job and personal opportunities dealing with children and families of all ages, personalities and backgrounds. Always willing to learn and listen under any circumstance Hand able to maintain a sense of humor while keeping my priorities and morals in line. I am a career driven, mature individual who is very eager to meet goals. I am very responsible and skilled in dealing with people and professional environments, as well as adapting to any situation I am in.

Timeline

Operations Manager

Amazon
08.2020 - Current

Manager

Hot Shots Sports
12.2012 - 07.2020

Security Guard

Forsyth Medical Center
12.2010 - 12.2012

Day Camp Coordinator

YMCA Camp Hanes
06.2007 - 03.2010

Security Guard

Security Forces Inc
12.2006 - 03.2010

High School Diploma -

Davie County High School
HARRY BROWN