Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Harry Duong

Little Canada,MN

Summary

New Business Development Manager with a proven track record in driving revenue growth through effective sales and marketing strategies. Expertise in identifying new business opportunities and establishing strategic partnerships that enhance customer relationships. Recognized for achieving sales targets and fostering collaboration across teams to deliver impactful solutions. Skilled in market analysis and strategic planning, ensuring adaptability and problem-solving in dynamic environments.

Overview

7
7
years of professional experience

Work History

New Business Development Manager

Longevity Holdings
MPLS, MN
09.2023 - Current
  • Provided support throughout entire sales process from prospecting through closing deals.
  • Participated in trade shows, conferences, networking events to build brand awareness.
  • Developed and implemented strategies to increase new customer acquisitions.
  • Utilized CRM software to track leads, manage contacts and record relevant information about prospects.
  • Coordinated the launch of new products and services in the market place.
  • Managed key relationships with customers, partners, and vendors to ensure successful business development initiatives.
  • Established measurable objectives and KPIs for new business efforts.

Sales Development Representative

SAP Concur
St. Louis Park, MN
07.2022 - 09.2023
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Executed cold calls, social media and other digital strategies to acquire customers.
  • Conducted discovery with prospects to evaluate pain points.
  • Communicated prospect needs and account details to prepare team for scheduled introduction meeting.

Small Business Specialist

Verizon
Roseville, MN
12.2021 - 07.2022
  • Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
  • Generated leads with Salesforce and developed sales funnels.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.

Multi-Store Manager

Verizon Wireless
Eagan, MN
01.2021 - 12.2021
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Hired, coached and mentored team of 13 sales representatives.

Assistant Manager

Verizon Wireless
Maplewood, MN
01.2020 - 12.2020
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Small Business Specialist

Verizon Wireless
Roseville, MN
01.2019 - 12.2019
  • Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
  • Developed and oversaw events to bring in customers and promote products.
  • Gathered and organized data to analyze current industry trends.
  • Defined appropriate metrics and measurements to drive results.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.

Education

Automotive Service Technician Certificate

Century College
MN

Skills

  • Retention strategies
  • Opening accounts while retaining existing
  • Inbound customer calls
  • Maximize business opportunities by outbound cold calling
  • Ability to adapt and exceed performance objectives
  • Ability to overcome objectives by building rapport

Languages

Chinese
Cambodian
Vietnamese

Accomplishments

2012, 2013, and 2018 Winner Circle - Top 10% in the company

2019 Dragon Award - Top Multi-Store in the District

2 months of top 10 in the territory

2023 Q1 Eagle Award Winner for hitting 125% average to goal

Timeline

New Business Development Manager

Longevity Holdings
09.2023 - Current

Sales Development Representative

SAP Concur
07.2022 - 09.2023

Small Business Specialist

Verizon
12.2021 - 07.2022

Multi-Store Manager

Verizon Wireless
01.2021 - 12.2021

Assistant Manager

Verizon Wireless
01.2020 - 12.2020

Small Business Specialist

Verizon Wireless
01.2019 - 12.2019

Automotive Service Technician Certificate

Century College

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