Summary
Overview
Work History
Education
Skills
Timeline
LEADERSHIP
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HARRY KEVIN BREEDEN

Houston,TX

Summary

Experienced, professional and highly motivated leader seeking a customer service position, to apply exceptional automotive knowledge and experience, superior customer service skills, and versatile leadership and team building skills

Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.

Overview

16
16
years of professional experience

Work History

Parts Manager

Christian Brothers Automotive Corporation
07.2021 - 06.2025
  • Managed inventory control processes to ensure optimal stock levels and reduce excess inventory.
  • Streamlined parts procurement procedures, enhancing supplier relationships and reducing lead times.
  • Led cross-functional teams to improve parts order accuracy and customer satisfaction ratings.
  • Developed DVI Sheets, and built estimates for customers to review
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.

Assistant Manager, Service

Pep Boys
08.2017 - 07.2021
  • Providing excellent customer service, and in charge of day-to-day operations.
  • Thorough inspection of vehicles, building estimates, and facilitating communication between team members and mechanics with customers to ensure clients vehicle is performing optimally and focusing on safety.
  • Making calls to customers giving updates on progress of their vehicles. Flexible to work front desk and in shop, performing oil changes, tires, brakes, and batteries.

Food Service

Michael E. Debakey VA Hospital
01.2017 - 06.2017
  • Maintenance and procedural overseeing in food preparation as well as ensuring proper maintenance of kitchen equipment.

Forklift Operator

Prologistix
12.2013 - 02.2015
  • Carry and store driver for Excel HP. Average 70-80 pallets and products carried and stored nightly.
  • In charge of organization and some procedural logistics of equipment storage.

Delivery Driver

Century Millwork LLC
03.2009 - 03.2011
  • Loading and Unloading trucks
  • Forklift operations, delivery of products, installations, cleaning and preparing cabinets
  • General shop maintenance and operation.

Education

Associate of Science - Computer Information Sciences

Everest University
Orlando, FL
01.2016

High school diploma - undefined

Duncan U Fletcher High School
Neptune Beach, FL
01.1997

Skills

  • Customer service
  • Invoice processing
  • Inventory management
  • Ordering parts

Timeline

Parts Manager

Christian Brothers Automotive Corporation
07.2021 - 06.2025

Assistant Manager, Service

Pep Boys
08.2017 - 07.2021

Food Service

Michael E. Debakey VA Hospital
01.2017 - 06.2017

Forklift Operator

Prologistix
12.2013 - 02.2015

Delivery Driver

Century Millwork LLC
03.2009 - 03.2011

High school diploma - undefined

Duncan U Fletcher High School

Associate of Science - Computer Information Sciences

Everest University

LEADERSHIP

As Safety Captain for Pep Boys, ensure all employees are following procedures and safety measures established to ensure work environment is safe and incident free, for an optimally operational environment. As Fleet Captain for Pep Boys, continuously seek and provide the company with new leads and clients; as well as managing and ensuring complete and quality vehicle maintenance for new and current fleet customers. Not afraid to get my hands dirty and help with vehicle maintenance in order to ensure reduced customer wait time and to ensure shop operation is flowing and functioning properly. Team player, problem solver, and energetic leader.

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