Harry Kleven
Casper,WY
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Planet Fitness
Casper, WY
07.2024 - Current
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
Server
Perkins Family Restaurant
Casper, WY
07.2023 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Server
Garrett's Place
Houghton Lake, Michigan
07.2021 - 09.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Houghton Lake High School
Houghton Lake, MI06-1985
Skills
- Transportation information
- Lobby oversight
- Front Office Support
- Information Protection
- Guest Relations
- Credit and cash payments
Timeline
Front Desk Agent
Planet Fitness
07.2024 - Current
Server
Perkins Family Restaurant
07.2023 - 08.2024
Server
Garrett's Place
07.2021 - 09.2022
High School Diploma -
Houghton Lake High School