Overview
Work History
Education
Skills
Timeline
Generic

Harry Kleven

Casper,WY

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Planet Fitness
Casper, WY
07.2024 - Current
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Processed payments accurately and efficiently.
  • Resolved customer complaints promptly and courteously.

Server

Perkins Family Restaurant
Casper, WY
07.2023 - 08.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.

Server

Garrett's Place
Houghton Lake, Michigan
07.2021 - 09.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Houghton Lake High School
Houghton Lake, MI
06-1985

Skills

  • Transportation information
  • Lobby oversight
  • Front Office Support
  • Information Protection
  • Guest Relations
  • Credit and cash payments

Timeline

Front Desk Agent

Planet Fitness
07.2024 - Current

Server

Perkins Family Restaurant
07.2023 - 08.2024

Server

Garrett's Place
07.2021 - 09.2022

High School Diploma -

Houghton Lake High School

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Harry Kleven