Harry Norton Jr
Reedsville,PA
Summary
Dynamic leader with a proven track record at Sun Toyota, enhancing sales from 450 to over 600 cars monthly through strategic sales planning and robust team development. Expert in profitability improvement and employee motivation, consistently exceeding objectives with top-notch training and coaching skills. Achieved a reputation for excellence in customer satisfaction and market trend mastery.
Overview
38
38
years of professional experience
Work History
General Sales Manager
Guntersville Chevrolet
03.2024 - 11.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Licensed Real Estate Salesperson
Gold Key Realty
10.2017 - 02.2024
- Stayed up-to-date on industry trends through continuing education courses, maintaining expertise as a licensed real estate salesperson.
- Utilized social media platforms for effective marketing campaigns that increased property exposure and attracted interested buyers.
- Conducted comparative market analyses to help sellers determine competitive listing prices, resulting in faster sales times and higher returns on investment.
- Increased home sales by implementing targeted marketing strategies and conducting thorough market research.
General Sale Manager/F&I Director
Lake Chevrolet
10.2014 - 09.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Always met objectives.
New Car Director/General Sales Manager
Sun Toyota
12.2011 - 08.2014
- Worked closely with finance department to develop attractive financing options for customers, increasing overall deal closing rates.
- Improved dealership reputation by addressing customer concerns quickly and effectively, ultimately leading to increased positive reviews online.
- Managed inventory levels to maintain optimal stock while minimizing aging units and maximizing profitability.
- Regularly attended industry conferences and training seminars staying abreast of latest trends related products features technologies helping position dealership as an authority within local market area.
- Increased sales from 450 cars a month to 600+ a month.
- Always in the top 15 in Certified Preowned Sales Nationwide.
- Was a 1 to 1 dealer
- Only missed 110% of of objective in nearly 4 years
General Manager/General Sales Manager/Used Car Director
Southwest Florida Toyota Stores
01.1987 - 12.2011
Education
Associate of Science - Criminal Justice
York College of Pa.
York Pa.05-1986
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Profitability improvement
- Training and coaching
- Pipeline Maintenance
- Sales planning and implementation
Timeline
General Sales Manager
Guntersville Chevrolet
03.2024 - 11.2024
Licensed Real Estate Salesperson
Gold Key Realty
10.2017 - 02.2024
General Sale Manager/F&I Director
Lake Chevrolet
10.2014 - 09.2017
New Car Director/General Sales Manager
Sun Toyota
12.2011 - 08.2014
General Manager/General Sales Manager/Used Car Director
Southwest Florida Toyota Stores
01.1987 - 12.2011
Associate of Science - Criminal Justice
York College of Pa.
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