Harry T OBrodo
Canton,Ohio
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Victra Verizon
09.2024 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting products, enhancing overall shopping experience and satisfaction.
- Maintained inventory accuracy through regular stock assessments and merchandise organization.
- Collaborated with team members to achieve sales targets and improve store performance.
Owner/ Sales/ Operations Manager
Evolving Scapes LLC
04.2018 - Current
- I am the sole owner and operator for the business. I specialize in bed designs and retaining walls. Install. cleanup during the spring and maintenance through the seasons.
- Managed project timelines and budgets to ensure timely completion and client satisfaction.
- Developed and implemented innovative landscaping designs tailored to client specifications.
- Oversaw team training in sustainable landscaping practices to enhance service quality.
- Established strong vendor relationships to secure high-quality materials at competitive prices.
- Conducted regular site evaluations to identify improvement areas and optimize workflow efficiency.
- Led marketing initiatives to increase brand visibility and attract new clients through digital platforms.
- Streamlined operational processes, resulting in improved resource allocation and reduced costs.
Install Apprentice
Wyles Heating & Airconditioning
07.2023 - 11.2023
- I worked here for a few months, due to a back injury I am no longer able to lift heavy weights safely.
- My Job required me to Learn with mediation the proper way to install furnaces and AC units in our clients homes.
- I had to follow all codes for the city I worked in for the proper installment of the units, the low and high voltage wiring and proper plumbing for the drains.
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Supported senior technicians in diagnosing and troubleshooting heating and cooling issues effectively.
Education
High school or equivalent - General
Tuslaw High School
Massillon, Ohio05.2006
Skills
- Sales - 7 years
- Class A CDL - 9 years
- Finances - 7 years
- Customer service - 10 years
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed Class A CDL - 2016
Timeline
Sales Associate
Victra Verizon
09.2024 - Current
Install Apprentice
Wyles Heating & Airconditioning
07.2023 - 11.2023
Owner/ Sales/ Operations Manager
Evolving Scapes LLC
04.2018 - Current
High school or equivalent - General
Tuslaw High School
Samsung Pro Master Certified
I was tasked with specializing in android devices. This include extra classes and tests that im not paid for, but gave me an edge and built better customer relationship as I was able to help them understand and use their devices. It also helped with technical issues.