Summary
Overview
Work History
Education
Skills
Activities
Timeline
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HARRY "Trey" BRITT

Germantown,TN

Summary

Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options.

Overview

25
25
years of professional experience

Work History

Funeral Director

Northridge Woodhaven Cemetery & Funeral Home
08.2023 - Current
  • Assisted in preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Managed all aspects of funeral arrangements for smooth and efficient service delivery.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Increased customer retention, skillfully addressing concerns and resolving conflicts.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Developed strong relationships within community through outreach initiatives and networking events.
  • Improved client satisfaction by providing compassionate and personalized funeral services.
  • Managed financial transactions and record-keeping with accuracy and confidentiality.
  • Counseled bereaved individuals, offering emotional support during challenging times.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
  • Collaborated with clergy members to plan meaningful and respectful memorial services.
  • Secured numerous positive customer testimonials by delivering superb client service.
  • Enhanced workplace safety by implementing strict procedures and regular staff training sessions.
  • Completed death certificates, burial permits and other legal documents for families.
  • Helped families select funeral and burial details from range of available options.
  • Worked with cemeteries to schedule grave opening and closing.
  • Arranged clergy, music and other service details for clients.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Improved appearance of remains with use of cosmetics.
  • Assisted clients with pre-arranging funeral services.
  • Managed timing of floral deliveries for multiple services per day.
  • Secured multiple positive customer testimonials by delivering superb client service.

Funeral Director

Memphis Funeral Home and Memorial Gardens - Bartlett, TN
11.2021 - 01.2023
  • Planning, organizing and managing all aspects of celebration of life, funeral and memorial services

Chapel Coordinator

Riemann Family Funeral Home - Gulfport, MS
04.2021 - 11.2021
  • Planning, organizing and managing all aspects of funeral and memorial services

Assistant Location Chapel Manager

Memorial Park Funeral Home - Memphis, Tennessee
01.2020 - 04.2021
  • Planning, organizing and managing all aspects of funeral and memorial services

Funeral Director

SCI - Memphis Funeral Home - Memphis, Tennessee
11.2018 - 01.2020
  • Planning, organizing and managing all aspects of funeral and memorial services

Funeral Director and Embalmer

Hathorn Funeral Home - Columbia, MS
01.2016 - 01.2018
  • Planning, organizing and managing all aspects of funeral and memorial services

Business Consultant

First Data - Hagerstown, MD
10.2006 - 12.2015
  • Sales Consultant in merchant services industry
  • Constantly in top 250 account executives of an International company
  • Multiple Presidential Club recipient
  • Developed business strategies by conducting comprehensive market research and competitor analysis.
  • Increased client satisfaction by implementing tailored solutions for their unique business needs.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.

Funeral Director

Wright & Ferguson Funeral Home - Jackson, MS
12.1999 - 10.2006
  • Planning, organizing and managing all aspects of funeral and memorial services
  • Prepared remains for services, viewings, and cremations.
  • Received positive feedback from families for the care and dignity given to their loved ones during the embalming process.
  • Supported funeral home operations by assisting with visitations, viewings, funerals, and other related events when needed.
  • Demonstrated expertise in various types of embalming, including arterial, cavity, and hypodermic treatments.
  • Maintained a sanitary work environment by adhering to strict safety and cleanliness protocols.
  • Collaborated with funeral directors to provide seamless service from embalming to burial or cremation.
  • Kept abreast of industry advancements by attending workshops, conferences, and continuing education courses related to embalming practices.
  • Contributed to a positive workplace culture by maintaining open communication with colleagues and management.
  • Upheld high ethical standards while working closely with medical professionals regarding autopsies and tissue donations if required.
  • Assisted with autopsies, reports, and transport.
  • Increased team efficiency by training junior staff members in proper embalming techniques and procedures.
  • Achieved optimal preservation results through precise injection of appropriate chemical mixtures based on individual cases.
  • Provided exceptional customer service to grieving families, addressing questions and concerns with sensitivity and professionalism.
  • Dressed bodies and placed in caskets.
  • Conducted removal of bodies from place of death, transporting to funeral home.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.

Education

Associate Degree in Funeral Service Technology - Funeral Service And Mortuary Science

Northwest Mississippi Community College
Senatobia
05.1993

Skills

  • Regulatory Compliance
  • Compassionate communication
  • Mortuary operations
  • Licensed Embalmer in Mississippi and Tennessee
  • Licensed Funeral Director in Mississippi and Tennessee
  • Grief counseling
  • Notary Public
  • Empathetic
  • Embalming expertise
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Self Motivation
  • Professionalism
  • Professional Demeanor

Activities

  • Licensed by the Mississippi State Board of Funeral Service
  • Licensed by the Tennessee State Board of Funeral Service
  • Licensed by the National Board of Funeral Service
  • Member of Tennessee Funeral Directors Association
  • Former Member of the Mississippi Coroner's Association
  • Former Deputy Coroner of Lamar and Hancock Counties, Mississippi
  • Former Reserve Fireman for the City of Brandon, Mississippi
  • Rotarian

Timeline

Funeral Director

Northridge Woodhaven Cemetery & Funeral Home
08.2023 - Current

Funeral Director

Memphis Funeral Home and Memorial Gardens - Bartlett, TN
11.2021 - 01.2023

Chapel Coordinator

Riemann Family Funeral Home - Gulfport, MS
04.2021 - 11.2021

Assistant Location Chapel Manager

Memorial Park Funeral Home - Memphis, Tennessee
01.2020 - 04.2021

Funeral Director

SCI - Memphis Funeral Home - Memphis, Tennessee
11.2018 - 01.2020

Funeral Director and Embalmer

Hathorn Funeral Home - Columbia, MS
01.2016 - 01.2018

Business Consultant

First Data - Hagerstown, MD
10.2006 - 12.2015

Funeral Director

Wright & Ferguson Funeral Home - Jackson, MS
12.1999 - 10.2006

Associate Degree in Funeral Service Technology - Funeral Service And Mortuary Science

Northwest Mississippi Community College
HARRY "Trey" BRITT