Summary
Overview
Work History
Education
Skills
Timeline
Additional Information

Harsha Neruturi

Hammond,IN

Summary

Detail-oriented and analytical professional with a Master’s in Computer Information Technology and 3+ years of experience in order management, process optimization, and data analysis. Skilled in SAP, Salesforce, data forecasting, and vendor relationship management. Seeking to leverage expertise in inventory management and data-driven decision making to drive product availability and sales growth as an Inventory Analyst.

Overview

5
5
years of professional experience

Work History

Graduate Assistant – Office of the Registrar

Purdue University Northwest
08.2023 - 05.2025
  • - Managed and analyzed large datasets to ensure data accuracy and integrity in student information systems.
  • - Supported process improvements and automation to optimize workflows and reporting.
  • - Collaborated cross-functionally to streamline data processes, enhancing operational efficiency.

Process Associate – Drive Medical Client (Order & Return Management)

HTC Global Services India Pvt Ltd
03.2022 - 07.2023
  • - Managed high-volume order processing and return management using SAP and Salesforce to ensure timely and accurate delivery.
  • - Analyzed operational data and conducted root cause analysis to identify process bottlenecks and implement improvements.
  • - Coordinated with vendors and logistics teams to ensure on-time shipment and resolution of discrepancies.
  • - Maintained detailed records to support inventory accuracy and reporting.

Customer Service Specialist – Lowe’s Client Process

Sitel India Pvt Ltd
09.2021 - 02.2022
  • - Delivered customer support related to order status, returns, and product information.
  • - Maintained detailed case records and collaborated with internal teams to resolve delivery and inventory issues.
  • - Assisted in process enhancements that improved customer satisfaction and operational efficiency.

Business Development Associate

BYJU’S – Think & Learn Pvt Ltd
08.2020 - 08.2021
  • - Conducted needs-based client assessments and maintained CRM data to track customer interactions.
  • - Supported strategic sales planning and collaborated with marketing to align client engagement efforts.

Education

Master of Science - Computer Information Technology

Purdue University Northwest
05.2025
Relevant Coursework: Applied Machine Learning, Database Management Security, Project Management, Quality and Production in Industry and Technology, Strategic Planning and Marketing Technology

Bachelor of Science - Computer Science

DR. MGR Educational And Research Institute, Chennai, India
06-2020

Skills

  • Inventory Management & Forecasting
  • Order & Return Processing (SAP, Salesforce)
  • Data Analysis & Reporting (Excel, SQL, Python)
  • Vendor Relationship Management
  • Process Improvement & Root Cause Analysis
  • Strategic Planning & Decision Making
  • Communication & Collaboration
  • Project Management
  • Data analysis
  • Administrative support
  • Microsoft office

Timeline

Graduate Assistant – Office of the Registrar - Purdue University Northwest
08.2023 - 05.2025
Process Associate – Drive Medical Client (Order & Return Management) - HTC Global Services India Pvt Ltd
03.2022 - 07.2023
Customer Service Specialist – Lowe’s Client Process - Sitel India Pvt Ltd
09.2021 - 02.2022
Business Development Associate - BYJU’S – Think & Learn Pvt Ltd
08.2020 - 08.2021
Purdue University Northwest - Master of Science, Computer Information Technology
DR. MGR Educational And Research Institute - Bachelor of Science, Computer Science

Additional Information

  • - Eligible to work in the U.S. on OPT (Optional Practical Training) with STEM extension eligibility.
  • - Strong entrepreneurial mindset with a passion for data-driven business strategies.
  • - Comfortable managing ambiguity and rapidly changing business needs.

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Harsha Neruturi