Harshada Krishnakumar

Provided front desk support in a busy motel, focusing on customer service and operational efficiency.

• Answered and transferred phone calls, took messages, and provided callers with information.
• Received payments from customers and processed credit card transactions accurately.
• Entered data into spreadsheets and accounting software programs to fulfill basic bookkeeping requirements.
• Assisted with administrative tasks such as filing documents, photocopying, faxing.
• Gained expertise in de-escalating guest concerns and fostering positive outcomes.

Managed front desk operations to ensure a smooth and welcoming experience for hotel guests.

• Enhanced customer service capabilities by handling check-ins, billing, and guest relations for a busy motel.
• Mastered guest interactions, addressing needs to ensure exceptional experiences.
• Efficiently managed front desk duties, including guest check-ins and billing, in a high-traffic environment.
• Demonstrated the ability to address and resolve guest complaints with professionalism.

• Executed financial deals with small business' in favor of the club
• Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
• Oversaw the development and implementation of policies and procedures related to operational activities.
• Drafted treasury reports to support management decision-making needs.

Led and supervised young adults in a culturally enriching camp environment, emphasizing personal growth.

• Conducted regular meetings with staff members to discuss progress reports about individual campers.
• Managed daily operations and schedules, promoting a cohesive camp environment.
• Organized and facilitated daily recreational activities for up to 30 campers.
• Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.

• Taught mathematics to students of 5-15 years
• Followed a strict curriculum structure
• Communicated with parents and teachers regarding student progress and areas of concern
• Developed enrichment materials for use in tutorial sessions
• Aided students with planning and preparation for class projects.

• Prepared healthy, age-appropriate, and tasty snacks and meals
• Offered age-appropriate, fun and educational activities for children ranging in age from six year olds to sixth grade
• Maintained updated list of emergency contact information and child's health information in case of emergencies.