Harshavardhan Yada
Multidisciplinary IT Specialist
Houston,TX
Summary
Experienced IT professional with strong background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Known for effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
IT Specialist – Infrastructure & Network
DXC Technology
Houston, TX
01.2023 - Current
- Resolved complex server and network issues, reducing MTTR by 40%.
- Installed and configured 200+ server racks with optimal cable and power setup.
- Deployed structured cabling and ensured hardware safety in high-density environments.
- Coordinated with internal teams and vendors for 100% on-time delivery of 12+ IT rollouts.
- Standardized decommissioning workflows per NIST, improving compliance by 40%.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Developed customized software solutions for improved business processes and increased productivity.
- Optimized network performance through regular monitoring and maintenance.
- Implemented user access controls to minimize unauthorized access risks while preserving operational flexibility for authorized users.
- Generated reports to track performance and analyze trends.
- Installed, configured and maintained computer systems and network connections.
- Assisted in development of system security protocols.
- Developed and implemented preventive maintenance procedures.
IT Specialist – Infrastructure Support
Infosys Ltd
Hyderabad
08.2019 - 06.2021
- Led smooth data center migration of 150+ servers with under 1 hour of downtime.
- Built and maintained network cabling maps for 300+ systems, reducing issue resolution time.
- Delivered Tier 1–2 support across LAN/WAN, device setup, and access control.
- Reduced escalations by 10% by documenting resolutions in ServiceNow knowledge base.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Master’s Degree -
University of Dayton
Dayton, OH 08.2021 - 12.2022
Bachelor’s Degree - undefined
Acharya Nagarjuna University
08.2016 - 05.2020
Skills
- System & Network Troubleshooting
- Server & Firewall Management
- Cloud (AWS) On-Prem Infrastructure
- Network Protocols (TCP/IP, VLAN, DNS, OSPF, BGP)
- Hardware Deployment & Rack Design
- Cybersecurity Issue Prevention
- Infrastructure Upgrades & Documentation
- Monitoring Tools (Wireshark, Nagios, SolarWinds, Zabbix)
- Ticketing & Communication (ServiceNow, Jira)
- Translating Technical Concepts for Stakeholders
- Innovation & Tech Trend Adoption (incl AI)
Websites
Certification
CompTIA Network+
Project Highlight
Enterprise Data Center Expansion & IT Infrastructure Rollout – USA, Configured 100+ routers, switches, and firewalls during major infrastructure expansion., Conducted fiber/CAT6 termination and validation using OTDR/VFL tools., Managed team coordination for power, cooling, and hardware alignment., Documented network topology and cabling using Visio and internal tools.
Timeline
IT Specialist – Infrastructure & Network
DXC Technology
01.2023 - Current
Master’s Degree -
University of Dayton
08.2021 - 12.2022
IT Specialist – Infrastructure Support
Infosys Ltd
08.2019 - 06.2021
Bachelor’s Degree - undefined
Acharya Nagarjuna University
08.2016 - 05.2020
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