Harshil Patel
Lake Hopatcong,NJ
Summary
Creative Strategist | eCommerce IT Leader | Customer Obsessed
Highly-accomplished, milestone-driven, and resourceful professional with experience in the field of program management and technology. Equipped with proven records of achievements in providing technology solutions that successfully meets demanding time restraints and go beyond expectations. Capable of partnering with business and technology leadership in defining, prioritizing, and achieving strategic objectives. Builds, develops, and directs high performance technical teams. Exhibits a successful track record for leading technology maturity through sound strategy and stringent financial management.
• Proficient in Business Requirements Analysis, Developing Functional Specification, Project Documentation, setting up QA environment, writing SDP and Software Configuration Management (SCM) documents.
• Expert in developing Test Plans, Procedures, Scenarios, Object properties, Test Cases, Test Steps & executing Test Procedures. Involved in extensive testing of client-server and web application. Experience in User Acceptance, Back- end, Regression, Functional and Performance testing.
• Experience with Web and Application Servers. Experience in developing business based functional test scenarios. Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools. Scheduling, assigning task and coordinating with the team members.
Overview
11
11
years of professional experience
Work History
Director of Information Technology
Party City Holdings Inc
03.2020 - Current
- As Product Director, I play a pivotal role in our organization, ensuring our team stays focused and executes autonomously while fostering collaboration and alignment through various processes such as UI reviews, launch processes, and executive reviews. I am proactive in identifying and resolving potential conflicts between teams, mediating and finding mutually beneficial solutions to drive our broader roadmap forward with a long-term perspective.
- My passion lies in delivering outstanding products and memorable consumer experiences, and I excel at articulating and communicating our product vision to cross-functional teams, business stakeholders, and executive leadership. I have a knack for breaking down complex problems and presenting concise solutions to executive leadership, fostering strategic discussions across teams to achieve our collective goals.
- I lead by example, motivating and inspiring my team to rally around our product vision and embodying qualities of humility, hunger, and integrity. I hold myself accountable for our team's performance, setting and achieving stretch goals while upholding the highest standards of excellence and integrity. My deep understanding of Under Armour's unique challenges and opportunities drives me to go the extra mile in building and protecting the brand, contributing to its ongoing success with passion and dedication.
Program Manager Information Technology
Party City Holdings Inc
03.2018 - 03.2020
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Information Technology Analyst
Party City Holdings Inc
03.2016 - 03.2018
- Investigated system issues and implemented resolutions to reduce downtime.
- Participated in internal audits regarding quality management system.
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Assessed business requirements to create focused solutions.
Senior QA Analyst
Party City Holdings Inc
03.2014 - 03.2018
- Streamlined QA processes by developing automated testing scripts, resulting in increased efficiency and reduced manual effort.
- Enhanced software quality by implementing comprehensive test plans and executing test cases.
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
Education
Master of Science - Cloud Computing
Stevens Institute of Technology
Hoboken, NJ09.2018
Bachelor of Science - Economics
Rutgers, The State University of New Jersey
New Brunswick, NJ09.2012
Skills
- Technology strategy and leadership
- Vendor Management
- Project planning & Budget Creation/Management $100MM
- ERP, Process Improvement
- Business strategy
- Reducing TCO through the use of Technology
- Process Improvements & IT Roadmaps
- User Acceptance Testing and technology turn-up
Timeline
Director of Information Technology
Party City Holdings Inc
03.2020 - Current
Program Manager Information Technology
Party City Holdings Inc
03.2018 - 03.2020
Information Technology Analyst
Party City Holdings Inc
03.2016 - 03.2018
Senior QA Analyst
Party City Holdings Inc
03.2014 - 03.2018
Master of Science - Cloud Computing
Stevens Institute of Technology
Bachelor of Science - Economics
Rutgers, The State University of New Jersey
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