Harshita (Harshi) Hegde
Miami,USA
Summary
Organizational Communications professional with proven experience in client relationship management, recruitment, project management, brand management, and event management. Known for driving engagement, building high-value relationships, and executing strategy with precision. Demonstrated ability to lead initiatives end-to-end, manage stakeholders, and deliver impactful brand and event experiences in fast-paced environments. Combines strong communication, analytical thinking, and creative execution to produce measurable results. A confident communicator and emerging leader, recognized for turning ideas into action and creating experiences that leave a lasting impact.
Overview
6
6
years of professional experience
Work History
Recruitment Coordinator and Assistant Event Manager
South Beach Wine & Food Festival
Miami, FL, United States of America
11.2024 - Current
- Recruited, interviewed, and onboarded 1,500+ volunteers and 75+ team leads, enhancing event support and operational readiness.
- Managed interview logistics and volunteer placements to align teams and streamline scheduling.
- Directed scheduling, delegation, and communication, ensuring seamless coordination in high-pressure environments for successful event execution.
- Collaborated with event managers to resolve operational challenges in real-time, ensuring smooth event execution.
- Acted as primary communication link between leadership and onsite teams, facilitating timely decision-making and operational responsiveness.
- Coordinated operations for 30,000+ attendees at SOBEWFF®'s largest venue for two consecutive years.
- Supported operations that contributed to over $40 million raised for FIU's Chaplin School of Hospitality & Tourism Management.
Founder & CEO
Urban Crimson
Hubballi, KA, India
01.2021 - Current
- Founded and scaled a non-profit focused on philanthropy, storytelling, and community impact across Karnataka
- Drove projects across 18+ sectors in rural communities, increasing access to resources and support for underserved populations
- Led awareness campaigns and CSR initiatives to align corporate social impact goals with grassroots causes, enhancing community engagement in rural areas
- Partnered with 25+ companies to align social impact goals with outcomes in rural communities through collaboration with HR, public relations, and marketing teams
- Leveraged storytelling and strategic communication to amplify real voices and create sustainable, purpose-driven solutions
- Developed impact reports showcasing alignment of business growth with social change, enhancing brand perception among stakeholders
Independent Communication & Storytelling Project
Self-Directed Project
Melbourne, VIC, Australia
06.2025 - 08.2025
- Engaged small businesses and entrepreneurs to uncover insights into customer mindsets, brand perceptions, and decision-making processes
- Studied work-life balance and lifestyle patterns to extract insights into consumer behavior and social values
- Analyzed cultural and urban dynamics through creative writing, highlighting factors contributing to Melbourne's livability
- Attended the Global Winter Entrepreneurship Conference (Melbourne, June 2025), gaining exposure to innovation, business strategy, and global perspectives
Trainee Online Marketer
Lululemon Online
Miami, FL, United States of America
06.2023 - 07.2023
- Analyzed Lululemon Mirror campaign, evaluating in-store integration, community engagement, and omnichannel marketing strategy to identify strengths and improvement areas.
- Researched customer relationship management (CRM) strategies, identifying effective methods for fostering long-term customer relationships.
- Completed assignments on ethical marketing and brand awareness, deepening understanding of brand perception and its impact on consumer trust.
CRM Coordinator
Shreedhar Enterprises
Hubballi, KA, India
01.2022 - 06.2023
- Coordinated customer relationship management for Shreedhar Enterprise, enhancing client retention and reinforcing brand reputation.
- Increased sales by 12% and onboarded 15 new bulk clients through personalized service and end-to-end customer support.
- Facilitated training sessions for managers across rural Karnataka on client relationship management and technology utilization.
- Earned Employee of the Term for exceptional contributions to client satisfaction and business growth.
Sales & Customer Operations Coordinator
Shree Renuka Sugars
Belgaum, KA, India
02.2021 - 12.2021
- Managed communication with ~40 clients across 7 states in South India, coordinating order timelines and product availability.
- Managed sales documentation and provided client-focused support, contributing to improved satisfaction.
- Increased email engagement by 35% across client base while streamlining communications using PeopleStrong.
- Analyzed customer feedback and generated reports to inform managerial decision-making.
- Led end-to-end government licensing and compliance for the launch of Bhu-Sanjivini, managing complex documentation and securing successful approval.
- Designed packaging for the launch of Bhu-Sanjivini organic manure, supporting brand positioning.
AFS Intercultural Ambassador
AFS
Bogotá, Colombia
09.2021 - 11.2021
- Represented India as an Intercultural Ambassador at the AFS Intercultural Programs Summit, Bogotá, Colombia (2021); collaborated with delegates from 45+ countries to foster cross-cultural dialogue, challenge misconceptions, and share Indian values on a global platform
- Engaged diverse communities to promote cultural exchange initiatives and advocate for global learning experiences
- Facilitated discussions and coordinated volunteer training sessions to enhance intercultural understanding and improve program effectiveness
Online Sales Assistant
Renclean
Belgaum, KA, India
03.2020 - 12.2020
- Executed digital marketing strategies to drive sales and foster client retention.
- Coordinated with marketing team to enhance brand visibility and support sales campaigns.
- Coordinated with colleagues regarding pricing and sales incentives to achieve marketing goals.
- Identified trends in consumer demand to update products or services offered.
- Resolved customer service inquiries and complaints, ensuring high levels of customer satisfaction.
Education
Bachelor of Arts - Organizational Communications
Florida International University
Miami, FL08-2026
IB Diploma -
Sanjay Ghodawat International School
India 08-2022
Skills
- Recruitment
- Event & Project Management
- Event Coordination
- Organizational Planning & Execution
- Client Relationship management
- Data Analysis
- Public Relations
- Storytelling
- Problem Solving & Decision Making
- Leadership & Team Collaboration
- Strategic Communication (Verbal & Written)
Accomplishments
Emerging Youth Business Icon (Non Profit), 2024
Intercultural Ambassador representing India at the AFS Intercultural Programs Summit, Bogotá, Colombia, 2021
National Debate Gold Medalist, India, 2021
Best Speaker, International Debate Conference, 2021
Guest of Honor, Ghodawat Group and Vijaybhoomi University
Intercultural Ambassador representing India at the AFS Intercultural Programs Summit, Bogotá, Colombia, 2021
National Debate Gold Medalist, India, 2021
Best Speaker, International Debate Conference, 2021
Guest of Honor, Ghodawat Group and Vijaybhoomi University
Languages
- English, Fluent
- Hindi, Fluent
- Kannada, Native, Fluent
- Spanish, Basic proficiency
Timeline
Independent Communication & Storytelling Project
Self-Directed Project
06.2025 - 08.2025
Recruitment Coordinator and Assistant Event Manager
South Beach Wine & Food Festival
11.2024 - Current
Trainee Online Marketer
Lululemon Online
06.2023 - 07.2023
CRM Coordinator
Shreedhar Enterprises
01.2022 - 06.2023
AFS Intercultural Ambassador
AFS
09.2021 - 11.2021
Sales & Customer Operations Coordinator
Shree Renuka Sugars
02.2021 - 12.2021
Founder & CEO
Urban Crimson
01.2021 - Current
Online Sales Assistant
Renclean
03.2020 - 12.2020
Bachelor of Arts - Organizational Communications
Florida International University
IB Diploma -
Sanjay Ghodawat International School