Hartling Taylor
Hollywood,FL
Summary
Dynamic and results-driven professional with a proven track record at Boba Street Cafe, excelling in customer service and training. Expert in inventory management and beverage preparation, fostering teamwork and enhancing guest experiences. Recognized for boosting efficiency and maintaining high cleanliness standards, contributing to a welcoming atmosphere.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Front of House
Cluckin Hot Chicks
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
- Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Expedited order processing during peak hours by effectively communicating with the front of house team.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Promoted positive working relationships within the team, fostering open communication between front of house and back of house staff members.
Barista
Boba Street Cafe
Pembroke Pines, FL
01.2024 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
South Broward High
Hollywood, FL06.2024
Skills
Inventory Management
Customer Service
Cash Handling
Cleaning and Sanitation
Beverage Preparation
Multitasking
Certification
CPR
Timeline
Barista
Boba Street Cafe
01.2024 - 11.2024
Front of House
Cluckin Hot Chicks
High School Diploma -
South Broward High