HARVEY DE LA ROSA CASTILLEJOS
Edmond,US
Summary
Analytical and results-driven professional with experience in operations, data-driven decision-making, and process optimization. Proven ability to evaluate complex situations and implement structured solutions, demonstrated through mortgage loss mitigation support and business operations management. Skilled in analyzing customer and operational data to guide decision-making, improve outcomes, and ensure compliance in high-pressure environments.
Experience managing intramural events and site operations, including scheduling, resource allocation, and ensuring timely execution of activities. Adept at evaluating schedules, coordinating teams, and optimizing workflows to improve efficiency and performance. Strong foundation in critical thinking, problem-solving, and systems analysis, with the ability to translate technical and operational insights into actionable results. Bilingual in English and Spanish.
Overview
5
5
years of professional experience
Work History
Application Assistance
Midland Mortgage
Oklahoma City, OK
03.2025 - Current
- Conducted thorough reviews of loan files to assess risk and identify potential loss mitigation strategies.
- Developed and implemented streamlined processes for processing loss mitigation applications efficiently.
- Monitored industry trends and regulatory changes to adapt strategies accordingly for improved outcomes.
- Educated borrowers on available options for default resolution, empowering them to make informed decisions about their financial future.
Owner/Operator
DEL-COM LLC
Midwest City, OK
03.2024 - 02.2025
- Managed end-to-end business operations, including finance, logistics, marketing, and customer service
- Implemented data tracking and performance monitoring systems to evaluate delivery efficiency
- Reduced scheduling and delivery delays by 30% through process optimization and route/schedule adjustments
- Analyzed operational workflows to identify inefficiencies and improve service timelines
- Developed and executed marketing strategies to increase client acquisition and retention
- Adapted quickly to changing customer demands and scheduling constraints
Site Manager
University of Central Oklahoma
Edmond, OK
09.2021 - 04.2023
- Coordinated scheduling and execution of multiple weekly intramural events, ensuring on-time starts and efficient use of facilities
- Evaluated schedules and resolved conflicts across teams, staff, and locations
- Supervised and trained staff on operational procedures and POS systems
- Delegated tasks based on team strengths and operational needs to improve efficiency
- Conducted safety inspections and ensured compliance with university policies
Education
Bachelor of Science - Mechanical Engineering
University of Central Oklahoma
Edmond, OK2026
Skills
- Data Analysis & Process Improvement
- Customer & Financial Data Evaluation
- Workflow Optimization
- Problem Solving & Critical Thinking
- Compliance & Documentation Accuracy
- Scheduling & Resource Coordination
- Operations Management
- Bilingual Communication (English/Spanish)
Timeline
Application Assistance
Midland Mortgage
03.2025 - Current
Owner/Operator
DEL-COM LLC
03.2024 - 02.2025
Site Manager
University of Central Oklahoma
09.2021 - 04.2023
Bachelor of Science - Mechanical Engineering
University of Central Oklahoma
Additional Information
Bilingual-fluent in Spanish and in English