Stephanie Nana
Edmond,OK
Summary
Focused Senior Business Analyst accomplished in developing IT intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
Office Of Management And Enterprise Services
05.2023 - 09.2023
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Senior Business Analyst
Sonic, Inc
10.2021 - 03.2023
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
Information Technology Specialist
Oklahoma Blood Institute
04.2018 - 10.2021
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
Senior Technical W
Dan Sources Technical Services
03.2017 - 09.2017
- Investigated system issues and implemented resolutions to reduce downtime.
Technical Writer / Business Analysta
Object Stream Inc.
12.2014 - 03.2017
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Presented new technology and drafted white papers and other technical documents to complete packages.
Technical Writer / Edidor / Publisher
Enterprise Engineering Services
05.2014 - 12.2014
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
System Administrator
SAIC ??????????????????
04.2011 - 04.2013
- Worked with users to determine areas of technology in need of improved usability.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Education
MBA - ??????????????????
?????????????
OklahomaAssociate of Applied Science - Communications
Oklahoma City University
Oklahoma City, OKSkills
- Operations Analysis
- Data Analysis
- Forecasting and Planning
- Business Process Mapping
- Process Development
- Business Administration
- Business Process Improvement
- Data Mapping
- Technical Writing
Timeline
Senior Business Analyst
Office Of Management And Enterprise Services
05.2023 - 09.2023
Senior Business Analyst
Sonic, Inc
10.2021 - 03.2023
Information Technology Specialist
Oklahoma Blood Institute
04.2018 - 10.2021
Senior Technical W
Dan Sources Technical Services
03.2017 - 09.2017
Technical Writer / Business Analysta
Object Stream Inc.
12.2014 - 03.2017
Technical Writer / Edidor / Publisher
Enterprise Engineering Services
05.2014 - 12.2014
System Administrator
SAIC ??????????????????
04.2011 - 04.2013
MBA - ??????????????????
?????????????
Associate of Applied Science - Communications
Oklahoma City University
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