Summary
Overview
Work History
Education
Skills
Languages
Timeline
SeniorSoftwareEngineer
HARVEY SALINAS

HARVEY SALINAS

SYSTEMS ENGINEER
Richmond,TX

Summary

Dear Sirs,
I respectfully allow myself to make a personal presentation and highlight the most significant aspects and achievements in my professional career.
I am a Systems Engineer with extensive experience in the Communications and Technology sector for more than 15 years. As an Engineer, I participated in the design and implementation of wireless Internet networks. One of the greatest achievements was to bring Internet via radio link to many homes since, due to the high costs, this was for access to the corporate segment. To do so, we had to reduce costs and achieve expansion of coverage not only in the urban part but also to reach rural areas of the city, as manager and connectivity project engineer of the company TELARAÑA.NET SAS, I am part of a strategic alliance with Ubiquiti Network based in New York, who They allowed me to get certified (Ubiquiti Enterprise Wireless Admin), (UniFi Network Specialist) and Mikrotik.

Hardworking Low Voltage Technician tasked with installing alarm system components based upon specifications and blueprints. Committed employee promoting exemplary attendance record and skill training other team members to achieve performance goals.

Technician bringing 5 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Driver, Warehouse Orders

Chick-fil-A
KATY, TX
10.2023 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Pick-Up supplies and deliver them to customers in the Houston Metro area.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Telecommunications Engineer

TELARAÑA.NET SAS
11.2012 - Current
  • Performed telecommunication and networking business evaluations.
  • Performed network modeling and analysis.
  • Monitored overall network performance.
  • Oversaw decrease in average daily number of trouble tickets by [Number]% after expanding helpdesk support to 24/7 operations.
  • Maintained documentation for telecommunication systems, equipment inventory and floor plans.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.

Electrical Apprentice

E-mc Electrical Service |
KATY, TX
08.2023 - 09.2024
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Leader in Training

EL LUGAR DE SU PRESENCIA
08.2018 - 07.2022
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed senior-level personnel working in marketing and sales capacities.

Telecom Engineer

KARIOCO SA
08.2019 - 11.2021
  • Identified poor quality lines and underutilized circuits.
  • Installed, maintained and supported voice/data applications.
  • Performed network modeling and analysis.
  • Initiated improvements to operational efficiency of network.

Telecom Technician

Biolodos S.A
11.2013 - 07.2019
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Read blueprints and schematics to correctly place equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

Sales Representative

4 LIFE RESEARCH
07.2015 - 03.2019
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Support Engineer

CAMBULOS S.A
09.2014 - 04.2016
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Monitored systems in operation and quickly troubleshot errors.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.
  • Communicated with clients to verify roots and causes of computer problems.

INGENIERO DE SISTEMAS

INCUBACOL SAS
03.2012 - 08.2014
  • Maintained documentation for telecommunication systems, equipment inventory and floor plans.
  • Performed day-to-day monitoring, management, administration and support of alarm systems.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Coordinated installation of new users and relocations of existing users.

Education

SYSTEMS ENGINEER - Computer Networking And Telecommunications

UNIVERSIDAD DE CUNDINAMARCA
COLOMBIA
08.2005

Skills

  • Network Hardware and Software Maintenance
  • Software Configuration
  • Telecommunications Equipment
  • Cisco Routers and Switches
  • Network Protocols
  • Google Docs
  • Hardware Installation and Configuration
  • Switches and Routers
  • Fiber Distribution
  • Structured Cabling
  • Microsoft Office Suite
  • High-Speed Internet Installation
  • Wireless Communication Installations

Languages

e

Timeline

Driver, Warehouse Orders

Chick-fil-A
10.2023 - Current

Electrical Apprentice

E-mc Electrical Service |
08.2023 - 09.2024

Telecom Engineer

KARIOCO SA
08.2019 - 11.2021

Leader in Training

EL LUGAR DE SU PRESENCIA
08.2018 - 07.2022

Sales Representative

4 LIFE RESEARCH
07.2015 - 03.2019

Support Engineer

CAMBULOS S.A
09.2014 - 04.2016

Telecom Technician

Biolodos S.A
11.2013 - 07.2019

Telecommunications Engineer

TELARAÑA.NET SAS
11.2012 - Current

INGENIERO DE SISTEMAS

INCUBACOL SAS
03.2012 - 08.2014

SYSTEMS ENGINEER - Computer Networking And Telecommunications

UNIVERSIDAD DE CUNDINAMARCA
HARVEY SALINASSYSTEMS ENGINEER