Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harvey Washington

Deliver driver
Jackson,MS

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated and hard working individual and a team player.

Overview

26
26
years of professional experience

Work History

Salesman

Rogers Dabbs
09.2007 - 03.2011
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Promoted and up-sold products and services to meet needs of customers.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Developed and implemented sales strategies to increase profits.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Manager

LuVel Dairy/Ice Cream
03.1995 - 02.2011
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Controlled costs to keep business operating within budget and increase profits.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Managed office operations while scheduling appointments for department managers.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Manager

Jitney Jungle
11.1984 - 04.1990
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Criminal Justice

Mississippi Valley State University
Itta Bena, MS

Skills

  • Corrective Actions
  • Comprehensive Research
  • Providing Feedback
  • Cash Register Systems
  • Serve Customers

Timeline

Salesman

Rogers Dabbs
09.2007 - 03.2011

Manager

LuVel Dairy/Ice Cream
03.1995 - 02.2011

Manager

Jitney Jungle
11.1984 - 04.1990

Criminal Justice

Mississippi Valley State University
Harvey WashingtonDeliver driver