Hasaan Lambe
Houston,TX
Summary
I am lively and eager to grow with passion for businesses and companies with great work ethic. Regularly exceeds by establishing bond between company and customers. Great customer service skills. i am enthusiastic and reliable. I have excellent time keeping skills. I am self-motivated, reliable, responsible and dedicated person to a job or company. I am very mature and can work as a great team player or on my own initiative. Also have a great extent of management skills.
Overview
4
4
years of professional experience
Work History
Telemarketer
Resort Vacations
Houston, TX
04.2024 - Current
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Initiated in and outbound calls to clients using scripts.
Patient Safety Attendant
Novant Health, Inc
Wilmington, NC
03.2022 - 03.2024
- Monitored patient safety and ensured compliance with hospital policies and procedures.
- Maintained a safe environment by escorting patients to their destinations, preventing unauthorized access, and responding to potential hazards.
- Provided assistance to medical staff in maintaining patient safety, including monitoring of vital signs and administering first aid when needed.
- Assisted with the transfer of patients from beds to wheelchairs or other medical equipment.
- Responded quickly to emergency situations such as falls, seizures, or other injuries requiring immediate medical attention.
- Assisted nursing staff with the use of specialized medical equipment for patient care activities such as bathing or dressing changes.
- Participated in providing support services related to patient safety such as setting up bedside tables, stocking supplies, changing linens.
- Monitored and charted patients' vital signs.
Customer Service Representative
never stop selects
Wilmington, NC
01.2022 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Wilmington, NC
06.2020 - 01.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
Heide Trask High School
Rocky Point, NC12-2022
Skills
- Sales proficiency
- Customer Database Maintenance
- Product and service understanding
- Email and Telephone Etiquette
- Order Processing
- Lead Management
Timeline
Telemarketer
Resort Vacations
04.2024 - Current
Patient Safety Attendant
Novant Health, Inc
03.2022 - 03.2024
Customer Service Representative
never stop selects
01.2022 - 08.2023
Crew Member
Bojangles' Famous Chicken 'n Biscuits
06.2020 - 01.2022
High School Diploma -
Heide Trask High School