Summary
Overview
Work History
Education
Skills
Clearance
Government Agencies Worked With
Certification
Timeline
Generic

Hasan Tariq

Leesburg,VA

Summary

Business professional with 7 plus years of expertise in the Federal space, excelling as a Analytical Senior Business Consultant with expertise in developing and executing robust business plans. Skilled in identifying weaknesses, monitoring existing business practices and recommending effective solutions. Skilled in stakeholder engagement, requirement gathering, and facilitating effective communication between technical and non-technical teams. Adept at adapting to dynamic environments, driving process improvement, and ensuring project success within strict timelines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr Business Process Development Consultant

Accenture Federal Services
07.2023 - Current
  • Enhanced client satisfaction by providing tailored development solutions and strategies.
  • Streamlined project management processes for improved efficiency and timely delivery of projects.
  • Conducted comprehensive research to identify potential funding opportunities and partnerships.
  • Collaborated with clients to design, implement, and evaluate development programs, ensuring alignment with their goals.
  • Enhanced product development by implementing Agile methodologies and practices.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Supported senior analysts with complex statistical analyses, contributing to key insights for business decision making.
  • Enhanced team collaboration by facilitating communication between developers, business analysts, and end-users to resolve issues during the UAT phase.
  • Established effective communication channels between QA teams, developers, business analysts, and stakeholders for seamless collaboration on project goals.
  • Streamlined documentation processes for increased efficiency in project completion and reduced errors.
  • Served as liaison between technical teams and end-users, translating complex requirements into actionable tasks for developers.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Generated reports for IT project progress and performance.
  • Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements.
  • Streamlined service delivery with the development of custom applications and workflows within ServiceNow.

IT Process Consultant III & Team Lead

NTT Data
11.2021 - 07.2023
  • Improved process efficiency by identifying and implementing solutions.
  • Streamlined workflow for increased productivity through detailed process mapping.
  • Reduced operational costs with thorough cost-benefit analysis of current processes.
  • Enhanced customer satisfaction, conducting regular audits on process compliance.
  • Managed project timelines effectively, meeting or exceeding targeted deadlines consistently throughout implementation phases.
  • Evaluated software tools to enhance automation capabilities within core business processes, leading to reduced manual labor hours and increased accuracy rates.
  • Mentored junior team members, fostering a culture of learning and growth within the organization''s process consulting department.
  • Presented regular updates on project status and progress towards KPI targets, maintaining transparency among stakeholders through clear and concise communication.
  • Met weekly with team members to discuss project implementations and alleviate any issues.
  • Managed third-party contractors, inspecting completed work and ongoing efforts to confirm quality and adherence to prescribed guidelines.
  • Visited client sites to troubleshoot issues and provide one-on-one training.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Processed mapping, modeling and reengineering of business processes across DEA services to provide advice for strategic planning and development.
  • Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
  • Streamlined SOP creation processes by implementing efficient templates and guidelines.
  • Assisted with the update of DEA's Badge Management application

Senior Business Process Analyst

Aver
08.2020 - 11.2021
  • Optimized workflow for increased productivity through thorough analysis and strategic solutions.
  • Conducted root cause analyses to identify areas of opportunity for significant process enhancements.
  • Collaborated with stakeholders to develop key performance indicators that measured success and informed future decision making.
  • Improved IT service delivery by streamlining ITSM processes and implementing best practices.
  • Reduced incident resolution time with effective Incident Management process improvements.
  • Applied agile project management and agile transformation techniques to TSA projects.
  • Streamlined IT service management processes by implementing ITIL frameworks.
  • Implemented ITIL-based processes for incident management, resulting in more effective problem resolution.
  • Prepared and gathered charts, data, reports and statistical information to project administrative needs.
  • Managed requirement traceability, ensuring alignment across all stages of development and testing activities.
  • Designed visual tables and graphs within written reports.
  • Developed graphs, reports and charts to document review findings.

Agile Business Analyst

Nolij Consulting
12.2019 - 08.2020
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Enhanced team productivity by implementing Agile and Scrum methodologies in daily operations.
  • Coached and mentored team members on Agile practices, enhancing their understanding of Scrum principles.
  • Facilitated regular sprint planning, review, and retrospective sessions to continuously improve team performance.
  • Served as an advocate for change management initiatives by addressing concerns and championing the benefits of adopting Agile methodologies within the organization.
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
  • Helped develop online tutorials and web-based training materials for software products.
  • Updated and created cross-functional decks and presentations.
  • Optimized existing presentation decks by redesigning slides for better readability and audience engagement.
  • Developed and implemented department policies and Standard Operating Procedures (SOP).
  • Streamlined SOP creation processes by implementing efficient templates and guidelines.

Business Analyst

Integrated Solutions Management
12.2016 - 11.2019
  • Processed mapping, modeling and reengineering of business processes across ISM services to provide advice for strategic planning and development.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Assisted in requirement gathering and analysis, leading to improved product specifications.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Assisted development of technical documentation and revised documentation.
  • Negotiated and resolved conflicts between stakeholders.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.

Education

Bachelor of Science - Information Technology Operation Management

University Maryland University College
08.2017

Skills

  • Training Facilitation
  • Budget Management
  • Strategic Planning
  • Data Analysis
  • Workflow Analysis
  • Business Process Mapping
  • Cost-Benefit Analysis
  • Quality Assurance
  • Business Planning
  • User Acceptance Testing
  • ServiceNow
  • Agile

Clearance

Secret Clearance

Government Agencies Worked With

Department of Justice -DEA

Department of Defense - DHA, DLA

Department of Treasury -IRS

Department of Homeland Security - TSA



Certification

  • Professional Scrum Master
  • ITIL V3

Timeline

Sr Business Process Development Consultant

Accenture Federal Services
07.2023 - Current

IT Process Consultant III & Team Lead

NTT Data
11.2021 - 07.2023

Senior Business Process Analyst

Aver
08.2020 - 11.2021

Agile Business Analyst

Nolij Consulting
12.2019 - 08.2020

Business Analyst

Integrated Solutions Management
12.2016 - 11.2019

Bachelor of Science - Information Technology Operation Management

University Maryland University College

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Hasan Tariq