Summary
Overview
Work History
Education
Skills
Timeline
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Hasana Baker

Bay Minette,USA

Summary

Long term care Nursing assistant. Helped with everyday living, cleaning, changing, turning, feeding, activities. Blood pressure and vitals. Hospital settings, blood pressure, vitals, cleaning, feeding, turning, etc….

Overview

19
19
years of professional experience

Work History

CNA

North Baldwin Infirmary
Bay Minette, AL
02.2020 - 01.2026
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted with personal hygiene, grooming, and mobility support for veterans.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained a clean and safe environment by adhering to infection control protocols.
  • Collaborated with interdisciplinary teams to develop personalized care plans for residents.
  • Educated families on resident care procedures and health status updates effectively.
  • Trained new staff on best practices in patient care and facility policies.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Healthcare Support

USA Health University Hospital
Mobile, AL
01.2015 - 01.2025
  • Delivered empathetic support by addressing questions and resolving concerns in high-stress environments. Entered and updated records in EHR/CRM systems with accuracy and confidentiality. Handled urgent requests under pressure, maintaining professionalism and clear communication.

CNA

William F. Green State Veterans Home
Bay Minette, AL
01.2007 - 01.2015
  • Provided frontline support to residents and families, responding to inquiries with patience and efficiency. Maintained documentation accuracy while coordinating with cross-functional teams. Consistently recognized for reliability, attention to detail, and excellent service.
  • Assisted patients with daily living activities to enhance comfort and promote independence.
  • Monitored vital signs and reported changes to nursing staff for timely medical intervention.
  • Provided compassionate care, ensuring emotional support for patients and families during treatment.
  • Maintained accurate patient records and documentation, contributing to seamless care coordination.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

High School Diploma - undefined

Baldwin County High School
Bay Minette, AL

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Faulkner State Community College
Bay Minette, AL

Skills

  • Virtual Customer Support (Phone, Email, Chat)
  • Call Center Software (Five9, RingCentral, Zoom)
  • CRM & Data Entry (Salesforce, Epic, EHR systems)
  • Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Problem Solving & Conflict Resolution
  • Time Management & Remote Productivity Tools
  • HIPAA & Confidential Information Handling

Timeline

CNA

North Baldwin Infirmary
02.2020 - 01.2026

Healthcare Support

USA Health University Hospital
01.2015 - 01.2025

CNA

William F. Green State Veterans Home
01.2007 - 01.2015

High School Diploma - undefined

Baldwin County High School

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Faulkner State Community College
Hasana Baker