Hasheen Wells
Warner Robins,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Vehicle Acquisition Manager
Five Star Chevrolet Buick GMC Cadillac
06.2024 - Current
- Streamlined communication channels between departments involved in vehicle acquisitions, increasing overall organizational efficiency.
- Managed the entire lifecycle of vehicle acquisitions from initial sourcing through delivery, ensuring timely completion of each stage.
- Analyzed financial data to make informed decisions regarding vehicle purchases and budget allocations.
- Coordinated logistics operations for acquired vehicles, working with transportation providers to ensure timely delivery at minimal cost.
- Secured high-quality vehicles at competitive prices by effectively communicating requirements to suppliers and negotiating favorable terms.
- Collaborated with sales teams to align vehicle acquisitions with customer demand patterns, maximizing revenue potential.
Used Car Sales Manager
Five Star Chrysler Dodge Jeep Ram of Warner Robins
10.2023 - 06.2024
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Streamlined internal processes to improve efficiency in daily workflow and increase overall productivity levels.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
- Continuously evaluated team performance metrics and provided constructive feedback during individual coaching sessions.
- Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
Assistant Used Car Manager
Five Star Chevrolet Buick GMC Cadillac
09.2019 - 10.2023
- Supported the general manager in daily operations while managing multiple aspects of the dealership''s business simultaneously.
- Maximized showroom utilization, employing strategic merchandising techniques to showcase top-selling models effectively.
- Conducted regular staff training sessions focused on product knowledge and customer service techniques, resulting in improved employee performance.
- Enhanced used car inventory management, streamlining processes for vehicle acquisition and disposal.
- Cultivated a professional and welcoming atmosphere at the dealership, fostering long-term customer loyalty.
- Played a key role in resolving customer complaints, turning negative experiences into opportunities for repeat business.
- Increased customer satisfaction rates by providing excellent service and addressing client concerns promptly.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Sales Professional
Five Star Hyundai
12.2018 - 09.2019
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Line Cook
Logan's Roadhouse
03.2017 - 12.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
Meat Department Associate
Kroger
07.2016 - 03.2017
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
- Upheld a high level of professionalism by remaining calm under pressure, effectively managing competing priorities and addressing customer concerns with empathy and understanding.
- Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
Cashier
Flash Foods
04.2015 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Correctional Officer
Riverbend Correctional Facility
07.2013 - 02.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Correctional Officer
Dooly State Prison
11.2012 - 04.2013
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Line Cook
Taco Bell
02.2012 - 10.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Education
High School Diploma -
Warner Robins High School
Warner Robins, GA05.2010
Skills
- Automotive Industry Knowledge
- Operational Efficiency
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Team Leadership
Timeline
Vehicle Acquisition Manager
Five Star Chevrolet Buick GMC Cadillac
06.2024 - Current
Used Car Sales Manager
Five Star Chrysler Dodge Jeep Ram of Warner Robins
10.2023 - 06.2024
Assistant Used Car Manager
Five Star Chevrolet Buick GMC Cadillac
09.2019 - 10.2023
Sales Professional
Five Star Hyundai
12.2018 - 09.2019
Line Cook
Logan's Roadhouse
03.2017 - 12.2018
Meat Department Associate
Kroger
07.2016 - 03.2017
Cashier
Flash Foods
04.2015 - 07.2016
Correctional Officer
Riverbend Correctional Facility
07.2013 - 02.2015
Correctional Officer
Dooly State Prison
11.2012 - 04.2013
Line Cook
Taco Bell
02.2012 - 10.2012
High School Diploma -
Warner Robins High School
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