HASHMATULLAH WAHEDI
Dallas,TX
Summary
Eager and motivated individual seeking a career opportunity as a Patient Service Center Representative. Strong organizational and communication skills developed through academic coursework and volunteer experiences. Adept at handling administrative tasks and providing exceptional customer service. Quick learner with a passion for contributing to the healthcare industry and ensuring positive patient interactions. Ready to utilize enthusiasm and dedication to support the efficient operation of the patient service center and deliver superior patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
08.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Maintained a high level of accuracy to reduce order errors and enhance customer satisfaction.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Assisted customers with product inquiries and provided excellent customer service.
Photo & Video Editor
Freelance
11.2021 - 05.2022
- Edited photos and videos for various projects, ensuring high-quality output.
- Collaborated with clients to understand their vision and deliver tailored content.
- Utilized software tools such as Adobe Photoshop, Lightroom.
- Managed multiple projects simultaneously, meeting tight deadlines and client expectations.
Volunteered Teacher Assistant
Muslim English language institute
02.2021 - 04.2021
Education
Associate of Applied Science - Cybersecurity
Collin County Community College District
Plano, TXLeadership Advancement Program Certificate(LEAP) -
Royal Yavruz Conference Center
Romit, Tajikistan07.2022
High School Diploma -
Isteqlal High school
Kabul, Afghanistan01.2021
English Language Diploma (DEL) -
Azerakhsh Academic Center
Kabul, Afghanistan01.2015
English Language Certificates -
Muslim English Language Institute
Kabul, Afghanistan06.2016
Skills
- Data Entry and Record Keeping
- Microsoft Office Suite
- Problem-Solving
- Multitasking
- Telecommunication Skills
- Customer Service
- Active Listening
- Teamwork
- Adaptability
- Confidentiality
Certification
- Social Media Management certificate
- Business Basics certificate.(YES PROGRAM)
Languages
Persian
Native or Bilingual
Pashto
Full Professional
English
Full Professional
Timeline
Digital Shopper
Walmart
08.2023 - Current
Photo & Video Editor
Freelance
11.2021 - 05.2022
Volunteered Teacher Assistant
Muslim English language institute
02.2021 - 04.2021
Associate of Applied Science - Cybersecurity
Collin County Community College District
Leadership Advancement Program Certificate(LEAP) -
Royal Yavruz Conference Center
High School Diploma -
Isteqlal High school
English Language Diploma (DEL) -
Azerakhsh Academic Center
English Language Certificates -
Muslim English Language Institute
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