HASKINS GLASS
Memphis,Tennessee
Summary
Insightful Manager with experience directing and improving operations through effective operational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
Work History
Outpost Manager
TOM BECKBE
03.2020 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding current and future fashion trends.
- Conducted quarterly inventory to enhance sales performance of store.
- Maximized performance by monitoring daily activities.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Reservations Agent
The PEABODY HOTEL
01.2019 - 03.2020
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Worked closely with front desk to achieve full occupancy of property.
Concierge
THE PEABODY HOTEL
08.2017 - 01.2019
- Provides all guest with the highest level of professionalism and planning to ensure their stay is beyond their satisfaction
- Manages Club Floor ordering and stocking needs so that all concierges are prepared to assist hotel guests
- Acts in accordance with The Peabody Hotel’s mission, values, and goals.
Farm Worker
CITY OF GERMANTOWN
01.2016 - 01.2017
- Provided agricultural and landscaping maintenance for the ten-acre Bobbie Lanier Urban Farm Park
- Coordinate and lead educational tours on the farm
- Organized and assisted in operations of the Germantown Farmers Market.
Owner
BLUFF CITY BISCUITS
01.2014 - 01.2016
- Primary focus is to sell biscuits and provide catering to corporations and individuals
- Provided marketing through a webpage, networking, and the use of a food truck
- Built the business from scratch and created recipes.
Producer
THE GLASS GROUP
01.2013 - 01.2014
- Obtained Property and Casualty insurance license to sell property and casualty insurance
- Obtained leads through networking, referrals, and cold calling
- Worked with customers and business owners to understand their needs, educate them on insurance products and provide the necessary insurances products to cover their risks.
Education
Masters of Public Administration -
UNIVERSITY OF MEMPHIS
Memphis, Tennessee2013
BA - History, Political Science
ELON UNIVERSITY
Elon, North Carolina2002
Skills
- Excellent Interpersonal Skills
- Time Management
- Leadership
- Communication
- Financial Forecasting
- Learning Computer Systems
- Business Management Principles
Timeline
Outpost Manager
TOM BECKBE
03.2020 - 01.2024
Reservations Agent
The PEABODY HOTEL
01.2019 - 03.2020
Concierge
THE PEABODY HOTEL
08.2017 - 01.2019
Farm Worker
CITY OF GERMANTOWN
01.2016 - 01.2017
Owner
BLUFF CITY BISCUITS
01.2014 - 01.2016
Producer
THE GLASS GROUP
01.2013 - 01.2014
BA - History, Political Science
ELON UNIVERSITY
Masters of Public Administration -
UNIVERSITY OF MEMPHIS
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