HASSAN MANSON
DECATUR,GA
Summary
Obtain a challenging leadership position applying creative problem solving and fine management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.
Overview
14
14
years of professional experience
Work History
Maintenance Supervisor
Status: Home
01.2024 - 01.2025
- Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
- Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
- Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
- Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
- Supervised capital improvement projects from initiation through completion; ensured stakeholder expectations were met.
- Met project deadlines without sacrificing build quality or workplace safety.
Technician
Energo Tech
01.2021 - 01.2024
- Ethernet cable runs
- IP Configuration
- POS trouble shooting
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Evaluated systems according to predetermined checklist and noted issues.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
Automotive Service Manager
Mavis
01.2018 - 01.2021
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Strong communication skills, a high attention to detail, electronic and computer proficiency
Manager/Team Lead
Steel Case
01.2012 - 01.2018
- Strong communication skills, a high attention to detail, electronic and computer proficiency
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Technician
Advance Fire Protection
01.2011 - 01.2012
- Trained with Alarm Technicians on all basic installations.
- Develop an understanding of how each device works and the proper installations
- Completed all training modules assigned in a professional and timely manner.
- Installed, troubleshooting, and programming both a conventional and addressable fire alarm.
- Replaced Broken appliances
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
AUTOMOTIVE TECH -
Atlanta Technical College
Atlanta, GAELECTRICAL CONSTRUCTION AND MAINTANCE (ECM) -
Atlanta Technical College
Atlanta, GASkills
- POS troubleshooting
- Cat5e/Cat6
- Main Frames/Switch
- Analyzing Expenditures
- Identifying the Interests and Preferences of Stakeholders
- Microsoft Office
- Project Management
- Conflict Management
- Networking
- Customer service
- Installation and repair
- Facilities maintenance
- Team supervision
- Equipment troubleshooting
- Grounds maintenance
Timeline
Maintenance Supervisor
Status: Home
01.2024 - 01.2025
Technician
Energo Tech
01.2021 - 01.2024
Automotive Service Manager
Mavis
01.2018 - 01.2021
Manager/Team Lead
Steel Case
01.2012 - 01.2018
Technician
Advance Fire Protection
01.2011 - 01.2012
AUTOMOTIVE TECH -
Atlanta Technical College
ELECTRICAL CONSTRUCTION AND MAINTANCE (ECM) -
Atlanta Technical College
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