Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hassan Baker

Malden,USA

Summary

Seasoned professional with extensive experience in customer service and operational efficiency, notably at United Airlines. Proven expertise in negotiation and systems thinking, driving revenue growth while enhancing client relations. Multilingual communication skills have significantly improved team performance and elevated customer satisfaction levels. Committed to leveraging these competencies to further advance organizational success.

Overview

30
30
years of professional experience

Work History

Ramp Agent

United Airlines
Boston, USA
02.2024 - Current
  • Safely load/unload baggage, cargo, and mail to ensure efficiency
  • Operate ground equipment and comply with safety protocols

Store Manager & Vehicle Mechanic

Meineke Car Care Center
Lynn, USA
01.2019 - Current
  • Managed operations and vehicle maintenance to high standards
  • Improved profitability through cost-effective practices

Director, Board Member, Co-owner

Canal Hospital
Suez, Egypt
01.2009 - Current
  • Directed healthcare services and strategic patient-care initiatives

Check-In & Customer Service Agent

Delta Airlines
Boston, USA
10.2023 - 01.2024
  • Assisted passengers with check-in, addressing all inquiries seamlessly
  • Ensured timely boarding while adhering to airline policies

Vice President of Sales & Service

HASE Export & Import
Munich, Germany
01.2005 - 01.2021
  • Spearheaded customer service and revenue growth initiatives

Customer Service Representative

LTI Worldwide Limousine
Chelsea, USA
01.2018 - 01.2020
  • Delivered top-tier client support and schedule management

Sales Manager, Computer Hardware

Lexcron
Copenhagen, Denmark
01.2003 - 01.2005
  • Fostered client relations to drive sales performance

Cell Phone Assembly Line Worker

Flextronics
Copenhagen, Denmark
01.2001 - 01.2003
  • Ensured product quality through meticulous assembly processes

Tour Guide

Amcon Travel
Copenhagen, Denmark
01.2000 - 01.2001
  • Provided cultural insights, enriching tourist experiences

Restaurant Manager

Pagle Plus Café
Boston, USA
01.1999 - 01.2000
  • Managed daily operations and enhanced customer satisfaction

Tour Guide

Atlantis Rejse
Copenhagen, Denmark
01.1995 - 01.1998
  • Delivered engaging and educational group tours

Education

Bachelor of Business Administration -

Roskilde University
Roskilde, Denmark
01.1994

Skills

  • Negotiation
  • Systems Thinking
  • Multilingual Communication
  • Relationship Management
  • Customer Service
  • Problem Solving
  • Cost Management
  • Detail Orientation
  • Organization
  • Strategy

Timeline

Ramp Agent

United Airlines
02.2024 - Current

Check-In & Customer Service Agent

Delta Airlines
10.2023 - 01.2024

Store Manager & Vehicle Mechanic

Meineke Car Care Center
01.2019 - Current

Customer Service Representative

LTI Worldwide Limousine
01.2018 - 01.2020

Director, Board Member, Co-owner

Canal Hospital
01.2009 - Current

Vice President of Sales & Service

HASE Export & Import
01.2005 - 01.2021

Sales Manager, Computer Hardware

Lexcron
01.2003 - 01.2005

Cell Phone Assembly Line Worker

Flextronics
01.2001 - 01.2003

Tour Guide

Amcon Travel
01.2000 - 01.2001

Restaurant Manager

Pagle Plus Café
01.1999 - 01.2000

Tour Guide

Atlantis Rejse
01.1995 - 01.1998

Bachelor of Business Administration -

Roskilde University

Similar Profiles

CREATE PROFILE
Hassan Baker