Hassan Baydoun
Livonia,MI
Summary
Dynamic and results-driven professional with extensive experience at Exxon Gas Station, excelling in operational efficiency and customer relations. Proven track record in staff management and loss prevention, successfully enhancing team performance and customer satisfaction. Adept at scheduling coordination and inventory control, fostering a high-functioning work environment.
Overview
4
4
years of professional experience
Work History
Loan Officer Assistant
Dyngen Lending
Southfield, MI
12.2025 - 04.2026
- ## Industry-Standard Skills
- Gathered and organized loan documentation for processing and review.
- Maintained accurate records of client communications and loan application statuses.
- Utilized loan processing software to track applications and update client information.
- Prepared loan files for underwriter submission, ensuring completeness and accuracy.
- Coordinated with team members to streamline the loan approval process efficiently.
- Scheduled appointments for clients to discuss loan options and next steps.
- Communicated effectively with clients to clarify application requirements and gather information.
Assistant Store Manager of Operations
Exxon Gas Station
Livonia, MI
10.2024 - 12.2025
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Implemented theft prevention policies to minimize potential stock loss.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Cashier Team Lead
Mobile Gas Station
Livonia, MI
09.2023 - 10.2024
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Sales Associate
High Rollers Denim
Detroit, MI
08.2022 - 09.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma - undefined
Cadmous High School
Tyre, LebanonSkills
- Scheduling coordination
- Store maintenance
- Operational efficiency
- Stock management
- Customer relations
- Issue resolution
- Staff management
- Verbal and written communication
- Loss prevention
- Sales techniques
- Sales growth
- Customer experience
- Motivational techniques
- Goals and performance
- Inventory control
LANGUAGES
Arabic
Full Professional
Timeline
Loan Officer Assistant
Dyngen Lending
12.2025 - 04.2026
Assistant Store Manager of Operations
Exxon Gas Station
10.2024 - 12.2025
Cashier Team Lead
Mobile Gas Station
09.2023 - 10.2024
Sales Associate
High Rollers Denim
08.2022 - 09.2023
High School Diploma - undefined
Cadmous High School