Hassan Khalid
Gahanna,OH
Summary
Detail-oriented Data Center Technician with 3 years of experience in supporting data center operations. Skilled in diagnosing hardware and connectivity issues, executing break/fix repairs, and managing structured cabling. Proficient in adhering to safety protocols and documentation standards while ensuring equipment uptime in fast-paced environments.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Data Center Technician
AWS
Plain City, Ohio
01.2026 - 06.2026
- Executed break/fix repairs on data center servers, network equipment, and hardware.
- Diagnosed hardware failures and connectivity issues using technical documentation and troubleshooting procedures.
- Replaced failed server components, cables, and network hardware to restore operations.
- Inspected equipment, performed component swaps, and maintained systems in a high-volume data center.
- Resolved connectivity issues involving switches, NICs, ports, and cabling.
- Installed, labeled, routed, and tested network cabling to data center standards.
- Completed work orders, followed safety procedures, and documented repairs accurately.
- Collaborated with cross-functional teams to resolve issues and minimize downtime.
Data Center Technician
Direct Line
New Albany, Ohio
02.2025 - 12.2025
- Safely powered down, removed, and decommissioned end-of-life hardware in a high-availability environment.
- Executed ToR (Top of Rack) patching and cabling changes, enhancing network connectivity and minimizing downtime.
- Troubleshot fiber links experiencing light loss, link flaps, and high error rates, ensuring quick restoration of service.
- Identified and resolved Layer 1 fiber and copper issues to improve network reliability.
- Supported Meta data center operations, ensuring compliance with security and operational standards.
- Performed troubleshooting and break/fix support for data center infrastructure, identifying and resolving hardware, connectivity, and equipment issues.
- Diagnosed equipment failures using systematic troubleshooting techniques and followed established procedures to restore services efficiently.
- Contributed to Meta's operational efficiency by delivering timely assistance in technical matters.
- Collaborated with technicians and site teams to escalate complex issues, facilitating timely repairs and service restoration.
- Collaborated with technicians and site teams to escalate complex issues and complete repairs within required timeframes.
- Replaced, repaired, and tested data center hardware and components while maintaining proper handling and safety procedures.
- Supporting Meta
Technician 1
E2 Optics
12.2023 - 02.2025
- Maintained documentation and updated tracking systems, ensuring deployment and inventory accuracy for team operations.
- Conducted equipment troubleshooting and escalated issues to uphold system uptime and reliability.
- Assisted with decommissioning and deploying hardware across multiple server racks.
- Executed ToR patching and managed fiber and copper cabling systems to enhance network operations.
- Adhered to strict security and compliance protocols when handling sensitive equipment and infrastructure.
Education
Associate of Science -
OSU
Columbus , OH 08.2022 - 05.2024
Skills
- Break/Fix
- Network troubleshooting
- Hardware diagnostics
- Equipment installation
- Fiber management tasks
- OTDR
- Decommissioning
- Rack & Stack
- Juniper
- Documentation Management
Timeline
Data Center Technician
AWS
01.2026 - 06.2026
Data Center Technician
Direct Line
02.2025 - 12.2025
Technician 1
E2 Optics
12.2023 - 02.2025
Associate of Science -
OSU
08.2022 - 05.2024