Hassy Portillo Vallejo
The Woodlands,Texas
Summary
Results-driven professional familiar with daily operations. reliable, customer service-driven team player with 5 years of experience and for performance in all areas.
Experience food service professional with solid background in busy environments and willingness to take on any task to support team needs.
Knowledge about safe food handling requirements and order taking. successful at maximizing satisfactory with speed assistance.
Overview
6
6
years of professional experience
Work History
Server/Kitchen Staff Trainer
Pappas Restaurant, Inc.
Houston, TX
07.2017 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Flight Dispatcher
Texas Flight Aviation
Houston, TX
06.2017 - 06.2018
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Recorded flight status changes on aircraft schedule log and verified crew coverage for all flights.
- Monitored flight and duty times, coordinated schedules and recorded changes in master schedule.
- Followed FAR121 rules and prepared flight releases one hour prior to each flight departure.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Associate of Arts - Criminal Justice
Lone Star College System
Spring, TX03.2023
High School Diploma -
Oak Ridge High School
Conroe, TX07.2017
Skills
- Time Management
- Critical Thinking
- Worker Training
- Surface Preparation
- Team Exercise
- Regulatory Guidelines
Languages
Spanish
English
Timeline
Server/Kitchen Staff Trainer
Pappas Restaurant, Inc.
07.2017 - Current
Flight Dispatcher
Texas Flight Aviation
06.2017 - 06.2018
Associate of Arts - Criminal Justice
Lone Star College System
High School Diploma -
Oak Ridge High School
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