HATIKA BONI
BRONX
Summary
Highly organized, proactive and punctual with team-oriented mentality. Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
10
10
years of professional experience
Work History
Project Manager
ABM Business & Industry
07.2023 - Current
- Responsible for directing work load, addressing complaints, and resolving problems.
- Touched base with clients to ensure all services were performed as contracted.
- Excelled in pay roll, creating work orders and understanding Corrigo, Exel, budgets, etc
- Assisted with billing, invoices, credit rebills/memos, etc.
- Developing and managing schedules and shifts for employees.
- Supervising and leading the team over several projects.
- Assisting in inventory purchasing and inventory control.
- Attending important projects on client floors such as: office detailing, floor maintenance, and carpet maintenance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Practice Assistant
Columbia University Irving Medical Center
06.2021 - 05.2023
- Schedule encounters, including the coordination of all clinical and administrative documentation required for pre-authorization
- Manage and maintain audiologist schedules to ensure optimal efficiency
- Answer phones in a pleasant/responsive manner and direct calls appropriately; take messages that are clear and legible and disseminate this information to the appropriate parties
- Schedule appointments, office visits, ancillary services, surgical cases and academic activities in accordance with proper protocols
- Ensure appropriate documentation is completed for all of these activities
- Secure proper referrals, pre-authorizations and/or pre-certifications for visits, procedures and surgical cases; verify all insurance eligibility
- Assist in maintaining patient files in accordance with various governmental and practice standards; obtain physician authorization to release medical records
- Ensure physician billing is in requisite departmental format prior to delivery to billing department; ensure that all patient visits have appropriate billing documentation, including but not limited to, all relevant and accurate patient demographic and insurance information, co-payments and aged balance collections
Internship Student
New York Pain Management
01.2020 - 05.2020
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Sorted and organized files, spreadsheets, and reports.
Shift Manager
Broadway Diner
12.2014 - 11.2019
- Evaluated the performance of associates and mentored underperforming employees on ways to improve
- Developed and maintained effective working relationships with team members, management, and customers
- Would also be the shift cashier/hostess (making reservations/seating/taking phone orders)
Education
Bachelor of Science - Business Administration, International Business
College of Mount Saint Vincent
Bronx, NY05.2020
High School Diploma -
St. Barnabas High School
Bronx, New York06.2015
Skills
- Prioritization and Multitasking
- Calm and Positive
- People oriented
- Comfortable working in a team and independently
- Reliable
- Managing events start to finish
- Customer Service
- Time management
- Microsoft Word
- Excel
- MS PowerPoint
- MathCAD
- Maple-soft
- Able to learn new software quickly
- Strong verbal and personal communication skills
- Organization and prioritization skills
Languages
English
Albanian
Timeline
Project Manager
ABM Business & Industry
07.2023 - Current
Practice Assistant
Columbia University Irving Medical Center
06.2021 - 05.2023
Internship Student
New York Pain Management
01.2020 - 05.2020
Shift Manager
Broadway Diner
12.2014 - 11.2019
High School Diploma -
St. Barnabas High School
Bachelor of Science - Business Administration, International Business
College of Mount Saint Vincent
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