Hattie Erwin
Fort Collins,CO
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Columbine Health Systems
11.2023 - Current
- Provided high-quality personal care such as bathing, grooming, dressing, and feeding to ensure patient comfort and dignity.
- Assisted residents with their daily living activities to promote their independence.
- Monitored and recorded patient vital signs, fluid intake, and output.
- Utilized communication and active listening skills to support the emotional needs of patients.
- Collaborated with nursing staff to tailor individualized care plans for each patient.
Teaching Assistant
Colorado State University
01.2024 - 05.2024
- Cultivated a welcoming and supportive atmosphere in the classroom for students.
- Assisted the professor with classroom management such as grading, test proctoring, and general class setup.
- Managed weekly study sessions to aide microbiology students in their studies and to reinforce important concepts.
Hostess
Olive Garden
04.2022 - 11.2023
- Greeted customers warmly upon arrival and assisted them to find suitable seating in a friendly and warm manor.
- Answered customer inquiries about restaurant hours, waitlist times, and seating information.
- Demonstrated strong multitasking skills by answering phone calls, greeting guests, and updating seating information simultaneously.
- Worked and communicated with front of house staff to coordinate proper seating arrangements.
- Performed side tasks such as rolling silverware, cleaning menus, and maintaining overall cleanliness of the restaurant.
Merchandise Associate
HomeGoods
12.2017 - 08.2020
- Transported merchandise to sales floor and restocked shelves.
- Provided exceptional customer service by answering questions regarding merchandise pricing, location, and back stock.
- Organized and maintained the cleanliness of sales floor for customer ease and to make it visually appealing.
- Processed new merchandise in the backroom in preparation for its placement on the sales floor
- Collaborated with management and fellow associates to resolve customer concerns.
- Efficiently handled customer transactions at the registers to ensure a timely checkout time.
Education
Bachelor of Science - Biomedical Sciences
Colorado State University
Fort Collins, CO12.2024
High School Diploma -
Douglas County High School
Castle Rock, CO05.2020
Skills
- Communication
- Strong Work Ethic
- Critical Thinking
- Customer Relations
- Time Management
- Multitasking
- Detail-Oriented
- Adaptable
- Interpersonal Skills
Certification
- CNA - Certified Nurse Assistant
Timeline
Teaching Assistant
Colorado State University
01.2024 - 05.2024
Certified Nursing Assistant
Columbine Health Systems
11.2023 - Current
Hostess
Olive Garden
04.2022 - 11.2023
Merchandise Associate
HomeGoods
12.2017 - 08.2020
Bachelor of Science - Biomedical Sciences
Colorado State University
High School Diploma -
Douglas County High School