Hattie George
Des Moines
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Stuffed Olive
02.2024 - 10.2024
- Company Overview: Fast paced, upscale environment located in downtown Des Moines.
- Knowledgeable on over 150 craft martinis and cocktails while providing timely and engaging service.
- Responsible for providing excellent service to high-end customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Legal Assistant
Greenberg Law
02.2024 - 03.2024
- Responsible for day-to-day administrative duties.
- Drafting legal documents, as well as communicating with clients and scheduling appointments.
- Director of social media management, crafting and posting content unique to Greenberg Law.
- Firm closed, letter of recommendation available.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Bartender/Server
Wellman's Pub & Rooftop
05.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Intern
Center for Creative Justice
01.2023 - 05.2023
- In-person client intakes, documentation intakes, timely appearance in court, and grant writing
Sales Associate/Manager
Vector Marketing
12.2019 - 08.2021
- Responsible for selling Vector products, performing demos to clients
- Conducting job interviews and hiring the ideal candidates as well as training them to sell Vector products
- Created my own schedule, Part-Time
Education
Bachelor of Arts and Sciences - Psychology, Criminal Justice
Iowa State University
Ames, IA05.2023
Achievement Diploma -
Norwalk Community High School
Norwalk, IA05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
- Team collaboration
- Sales expertise
- Beverage preparation
- Upselling techniques
Certification
- Iowa State University Dean's List, 2019-2022, Ames, IA
- National Honor Roll Student, Iowa State University, 2019-2023, Ames, IA
- National Equestrian Champion, 2019, Oklahoma City, OK
- United States Equestrian High School Athlete letter winner, 2015-2019, National Honor
Dateavailable
Immediately
Timeline
Legal Assistant
Greenberg Law
02.2024 - 03.2024
Server/Bartender
Stuffed Olive
02.2024 - 10.2024
Bartender/Server
Wellman's Pub & Rooftop
05.2023 - 10.2023
Intern
Center for Creative Justice
01.2023 - 05.2023
Sales Associate/Manager
Vector Marketing
12.2019 - 08.2021
Achievement Diploma -
Norwalk Community High School
Bachelor of Arts and Sciences - Psychology, Criminal Justice
Iowa State University
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