Hattie Harlow
Summary
Dynamic business owner with a proven track record at Hattie's Happy Tails, excelling in customer service and relationship building. Successfully trained staff, enhancing team performance and client satisfaction. Passionate about mentoring youth as a Discipleship Group Leader, fostering personal growth and community engagement. Goal-oriented with strong organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner
Hattie's Happy Tails
03.2018 - Current
- Maintained a safe, clean facility with 14 6'x6' kennels to house dogs.
- Provided attentive care for dogs, ensuring their safety.
- Trained and mentored new staff on best practices for customer service.
- Developed and maintained strong relationships with clients' dogs, resulting in repeat business and referrals.
- Communicated daily with pet owners about their pets' behavior, health updates, and pictures to ensure they're in good hands.
Discipleship Group Leader
YoungLife
09.2024 - 05.2025
- Conducted weekly bible studies with multiple highschool girls
- Led groups to walk alongside them as a mentor
Education
Bachelor - Business
Anderson University
Anderson, IN05-2029
Skills
- Customer service
- Attention to detail
- Driven and determined
- Employee training
- Relationship building
- Coaching and mentoring
- Team leadership
- Recruitment and hiring
- Goal oriented
- Organizational skills
- Problem-solving
- Multitasking Abilities
Accomplishments
- Achieved Beck Hybrid's Star award by having the highest small business growth in the surrounding counties.
Certification
- 3G Welding Certified
Timeline
Discipleship Group Leader
YoungLife
09.2024 - 05.2025
Business Owner
Hattie's Happy Tails
03.2018 - Current
Bachelor - Business
Anderson University
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