Summary
Overview
Work History
Education
Skills
Timeline
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Hattie Hedrick

Murfreesboro,Tennessee

Summary

Solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

8
8
years of professional experience

Work History

Youth Development Professional

Boys and Girls Club of South Central Tennessee
09.2020 - Current
  • Taught programs that focus on academic success, healthy lifestyles, and character development. This includes tutoring, mentoring, and after-school homework help.
  • Provided a safe and welcoming space for children and teens to spend their time after school.
  • Fostered positive relationships with youth, promoting social skills and emotional well-being.


I put "current" because I technically still work on occasion when I am in town. I work some days of breaks when I am home from college but it is not an every week job.

Barista

Red Bicycle on the Square
02.2025 - 11.2025
  • Prepared high-quality beverages following standard recipes and maintaining consistency in taste.
  • Provided exceptional customer service, enhancing guest experience through personalized interactions.
  • Operated espresso machines and grinders, ensuring equipment functionality and cleanliness.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Server

Champy's Famous Fried Chicken of Murfreesboro
03.2024 - 09.2024
  • Taking orders and delivering food and beverages to tables and ensuring everything is to the customer's satisfaction.
  • Processing customer payments and providing change.
  • Keeping tables clean and organized, resetting them for the next guests, and maintaining a tidy dining area.
  • Providing guests with a welcoming and comfortable environment by keeping friendly conversation.

Server

Brickhouse BBQ
05.2018 - 07.2018
  • Delivered exceptional customer service in high-pressure dining environment.
  • Worked drive-thru, cooked, did dishes, and served tables during each shift.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Sports Media With A Minor in Marketing

Middle Tennessee State University
Murfreesboro, TN
05-2027

Skills

  • Customer service
  • Time management
  • Communication skills
  • Computer literacy
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration

Timeline

Barista

Red Bicycle on the Square
02.2025 - 11.2025

Server

Champy's Famous Fried Chicken of Murfreesboro
03.2024 - 09.2024

Youth Development Professional

Boys and Girls Club of South Central Tennessee
09.2020 - Current

Server

Brickhouse BBQ
05.2018 - 07.2018

Sports Media With A Minor in Marketing

Middle Tennessee State University