Hattie Woodruff
SMITHS CREEK
Summary
Hardworking bartender/ food server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field , with 14 years of experience.
Overview
21
21
years of professional experience
Work History
Bartender /Restaurant Server
Dorsey House
11.2010 - Current
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Calculated charges, issued table checks and collected payments from customers.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
Assisted Living Caregiver
Bluewater Delevoping Housing
02.2006 - 11.2008
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Prepared food and helped patients eat to support healthy nutrition.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
Assistant Restaurant Manager
Cactus Rose Cafe
11.2003 - 11.2005
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
Education
High School Diploma -
Port Huron High School
Port Huron, MISkills
- Outstanding customer service
- Safe serving knowledge
- Suggestive selling
- Employee training
- Maintaining a clean bar
- Food service
- Balancing the cash register
- Organizational ability
- Outgoing personality
- Strong communication skills
- Problem solving
- Cash and credit transactions
- Verbal communication
- Tip certified
Timeline
Bartender /Restaurant Server
Dorsey House
11.2010 - Current
Assisted Living Caregiver
Bluewater Delevoping Housing
02.2006 - 11.2008
Assistant Restaurant Manager
Cactus Rose Cafe
11.2003 - 11.2005
High School Diploma -
Port Huron High School
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