MIcrosoft, Microsoft Team EPIC, Mediformadix
H'AUNDREA FULLER
Columbia,SC
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pre Service Specialist
US Radiology Specialists
Charlotte, NC
03.2017 - 07.2024
- Collaboratively integrated pre-service operations into the organization's workflow, working closely with other departments.
- Engaged in cross-departmental initiatives aimed at improving productivity and creating new workflows.
- Provided efficient and effective support to customers through phone, email, and chat platforms.
- Offered assistance and support to junior Pre-Service Specialists for their development.
- Maintained a current understanding of company policies and procedures regarding Pre-service activities.
- Updated and obtained personal and financial information from patients to organize and maintain records.
Virtual Medial Administrative Assistant
Westmed Medical Group
Charlotte, NC
05.2016 - 01.2017
- Handled confidential documents in accordance with established protocol.
- Streamlined appointment scheduling process to optimize communication between clients, customers, and internal staff.
- Answered questions from customers regarding products and services offered by the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Directed customer inquiries to appropriate department personnel.
Associate Teacher
NATHANIEL ALEXANDER ELEMENTARY
Charlotte, North Carolina
01.2010 - 12.2010
- Greet children; prepare lesson plans; supervise children at all times.Weekly lesson plans, weekly rapport with parents, and engaged with children in a learning environment
- Presented written observations concerning children to supervisor in staff meetings to discuss problems and progress of children Participate in discussions between assistant teachers and supporting staff to determine creativeness for the after school program Observed each child’s development in cognitive, social, and physical skills
Clerical Assistant/Teacher Assistant
JV WASHAM ELEMENTARY SCHOOL
Cornelius, North Carolina
08.2008 - 01.2010
- Worked under the direct supervision of the assigned educator to give students additional attention and instruction
- Job responsibilities included, but were not limited to: Actively participated in daily briefings regarding program effectiveness and creativeness Responsible for teaching recreational and educational activities for children age six to nine years of age Handle financial transactions for site payments made by parents
Office Manager
Jackson Hewitt
Charlotte, North Carolina
12.2007 - 08.2008
- Interacted with clients in assigning their daily responsibilities and certifying that all filings were in compliance with government statutes and regulations
- Job responsibilities included, but were not limited to: Distributed assignments amongst staff to ensure work was completed in a timely manner Participated in training and development of personnel Answered clients inquiries regarding tax codes and deductions
Assistant Teacher
SHAMROCK GARDENS ELEMENTARY SCHOOL
Charlotte, North Carolina
06.2002 - 08.2002
- Assists the teacher in planning and maintaining a safe, clean, learning environment and in assuring the well being and safety of the children in my care
- Work with the teacher to facilitate activities for all children both indoors and outdoors: Plans with and assists the teacher in preparing materials and supplies in advance for activities Observes children to detect signs of illness, injury, emotional disturbance, learning disorder, speech problem, or other special needs Chaperon on class field trips
Assistant Teacher
WINDSOR PARK ELEMENTARY SCHOOL
Charlotte, North Carolina
08.2001 - 06.2002
- Assist the teacher in planning and implementing activities with children between the ages of five and eight years old
- Establish and maintain effective, working relationships with children, parents, staff, and program specialists Developed visual aids, and flash cards for associate teacher directed activities Maintain a quality room arrangement in compliance with curriculum standards Eat with and assist children in development of social and self-help skills, and sound nutritional practices
Education
Certificate -
02-2013
01.2013
Bachelor of Science - Business Administration
05.2007
Skills
- Phone and Email Etiquette
- Written/Verbal Communication
- Microsoft Office
- Task Prioritization
- Multitasking and Organization
- Information Collection
- Patient Registration
- Medical Terminology
- HIPAA Compliance
Zip
29229
State
South Carolina
City
Columbia
Certification
- The State of South Carolina Notary Public October 2033
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Interests
City Tours, Jazz
Timeline
Pre Service Specialist - US Radiology Specialists
03.2017 - 07.2024
Virtual Medial Administrative Assistant - Westmed Medical Group
05.2016 - 01.2017
Associate Teacher - NATHANIEL ALEXANDER ELEMENTARY
01.2010 - 12.2010
Clerical Assistant/Teacher Assistant - JV WASHAM ELEMENTARY SCHOOL
08.2008 - 01.2010
Office Manager - Jackson Hewitt
12.2007 - 08.2008
Assistant Teacher - SHAMROCK GARDENS ELEMENTARY SCHOOL
06.2002 - 08.2002
Assistant Teacher - WINDSOR PARK ELEMENTARY SCHOOL
08.2001 - 06.2002
Diploma National Academy of Emergency Medical Dispatch of The United States of America - Certificate,
Lake Norman Dental Assisting School - ,
Livingstone College - Bachelor of Science, Business Administration
American Safety Health Institute - ,
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