Havean Lamont Reese
Pflugerville,TX
Summary
Dynamic professional with extensive experience at Coca-Cola, successfully holding various positions that honed skills in merchandising, account management, and special events coordination. Seeking the role of Small Store Order Replenishment Merchandiser Lead to leverage a strong background in building customer relationships and fostering collaboration among team members. Proven ability to motivate colleagues and inspire peak performance, contributing to a positive work environment and achieving organizational goals. Committed to driving success through strategic initiatives and exceptional service delivery.
Overview
28
28
years of professional experience
Work History
Account Manager
Coca Cola Southwest Beverages
05.2007 - Current
- Managed 80 small store accounts. Assisted in selling equipment and ambient displays to enhance profitability of various brands. Provided customers with information on the profitability of brands to support their sales. Utilized time management to engage customers with beneficial brands. Coordinated with distribution regarding account issues as needed. Maintained status as top supplier in soft drink category.
Coordinator Special Events
CCE
11.2004 - 04.2007
- Coordinated events in Austin to facilitate smooth operations. Assisted in setting up new outlets at designated times. Maintained cleanliness and sanitation of trailers for subsequent events. Addressed various situations as they arose. Supported trailer activities with a steady approach. Collaborated with dispatch to optimize load building and routing. Engaged with senior management to resolve last-minute issues. Analyzed distribution processes to enhance efficiency in this role.
Special Events Driver
CCE
04.2002 - 10.2004
- Assisted in setting up special event trailers for various occasions. Collaborated with CO2 and syrup canisters to achieve proper calibration. Delivered bay trailers to local events as required. Managed cold drink services and sideloading tasks as needed. Learned to navigate different truck load configurations based on specific vehicle requirements.
Merchandiser Lead
CCE
04.2000 - 03.2002
- Assisted in processing orders for large store formats including Walmart, HEB, and Randalls. Supported vending machine operations by restocking products. Communicated with grocery managers and directors regarding upcoming promotions. Facilitated the sale of displays, coolers, and racks based on scan numbers. Organized pallets by flavor categories. Operated various pallet jacks in large retail environments. Guided employees in developing merchandising skills. Acted as a floating lead to provide direction within the team.
Merchandiser
CCE
10.1997 - 04.2000
- Assisted in creating engaging product displays. Supported product rotation and replenishment to maintain stock levels. Helped keep fast lanes stocked with merchandise. Aided in breaking down pallets by flavor categories. Coordinated with team on bulk delivery schedules. Fostered communication with receiving personnel.
Education
High School Diploma -
McCallum High School
Austin, TXNo Degree - Criminal Justice
Blinn Junior College
Brenham, TXSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Goal oriented
- Sales development
- Account oversight
- Issue resolution
- Goals and performance
- Documentation and reporting
- Customer rapport
- Employee mentoring
- Goal setting
- Sales analysis
- Performance tracking
- Order management
- Relationship building and management
- Account servicing skills
- Customer relationship management (CRM)
- Upselling
- Account servicing
- Marketing
- Customer needs assessment
Timeline
Account Manager
Coca Cola Southwest Beverages
05.2007 - Current
Coordinator Special Events
CCE
11.2004 - 04.2007
Special Events Driver
CCE
04.2002 - 10.2004
Merchandiser Lead
CCE
04.2000 - 03.2002
Merchandiser
CCE
10.1997 - 04.2000
High School Diploma -
McCallum High School
No Degree - Criminal Justice
Blinn Junior College