Haven Hughlett II
Security Officer
Memphis
Summary
Strong determination to complete tasks properly and professionally to ensure quality service. Eager to learn and contribute to the success of an organization.
Knowledgeable security officer with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Baptist Memorial Hospital East
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Front Desk Manager
Club4Fitness
03.2023 - 04.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Basketball Trainer
Shoot 360
02.2023 - 09.2023
- Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.
- Educated athletes on nutrition principles to optimize energy levels during practice or games while promoting overall health and wellbeing.
- Fostered growth mindset in athletes by encouraging self-reflection on performance, setting personal goals, and embracing challenges as opportunities to grow.
- Prepared athletes for competition through comprehensive pre-game warm-up routines that improved physical readiness while reducing injury risk.
Fulfillment Associate
Amazon Associate
11.2021 - 01.2023
- Fast-paced physical roles where responsible of a variety of areas including merch, make-on-demand, customer returns, and general fulfillment
- Selecting, packing, and shipping orders out to customers
Retail Saler
The Bottle Shoppe
03.2020 - 11.2021
- Assist customers with their transactions including in store and online purchases
- Coordinate with distributor to ensure inventory coming into store is correct
- Cross sell additional products we provide for quality assistance
Retail Order Processer
Macy’s fulfillment
10.2019 - 12.2019
- Processed online orders and used handheld scanner to confirm requests
- Located products, scanned, packaged it to prepare for delivery to customer
Camp Counselor
Greater Community Missionary Baptist Church
05.2018 - 07.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Stocker
Memphis food bank
06.2017 - 07.2017
- Prepared and organized boxes of food for residents in Shelby County, North Mississippi and Crittenden County, Arkansas
- I assisted with the distribution of the Mobile food bank with outside agencies and counties, ensuring the refrigerated vans we’re stocked with necessary items
Education
Physical Therapy
12.2019
Degree in pursuit -
12.2020
High School Diploma -
05.2018
Skills
- Report writing
- Incident reporting
- Security guard license
- Conflict de-escalation
- Security management
Certification
- IAHSS, Healthcare and Security, Expires: 09/29
Timeline
Security Officer - Baptist Memorial Hospital East
10.2023 - Current
Front Desk Manager - Club4Fitness
03.2023 - 04.2024
Basketball Trainer - Shoot 360
02.2023 - 09.2023
Fulfillment Associate - Amazon Associate
11.2021 - 01.2023
Retail Saler - The Bottle Shoppe
03.2020 - 11.2021
Retail Order Processer - Macy’s fulfillment
10.2019 - 12.2019
Camp Counselor - Greater Community Missionary Baptist Church
05.2018 - 07.2018
Stocker - Memphis food bank
06.2017 - 07.2017
Trevecca Nazarene University - , Physical Therapy
southwest community college - Degree in pursuit,
White Station High School - High School Diploma,
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