Haven Still
Austin,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Roma's Italian Kitchen
01.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Trainer
Chick-fil-A
02.2022 - 01.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed individualized training plans to achieve staff readiness.
Life Guard
Pinecrest Country Club
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
Team Member
McAllister's Deli
03.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
No Degree - Corporate Communication
University of Texas At Austin
Austin, TX05.2027
High School Diploma -
Longview High School
Longview, TX05.2023
Skills
- Electronic Systems
- Information Updates
- Providing Feedback
- Store Presentation
- Customer Inquiries
- Attentive Service
- Cash Register Operations
- Safe Work Practices
- Operation Monitoring
Certification
- First Aid/CPR Certified
Timeline
Server
Roma's Italian Kitchen
01.2023 - 07.2023
Life Guard
Pinecrest Country Club
05.2022 - 09.2022
Trainer
Chick-fil-A
02.2022 - 01.2023
Team Member
McAllister's Deli
03.2021 - 02.2022
No Degree - Corporate Communication
University of Texas At Austin
High School Diploma -
Longview High School
- First Aid/CPR Certified
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