Havilah Chifupi

• Responding to inbound calls or written correspondence inquiries from members within established timeframes by utilizing current reference materials and available resources.
• Handled escalated issues by coordinating with relevant departments for resolution.
• Engaged with customers across multiple channels, including phone and chat support.
• Ensuring accurate information within reviewing members accounts and providing alternatives as well as recommendations on how to move forward within managing their account.
• Empathizing with the members to maintain customer satisfaction and loyalty to the member and brand of the company.

Contact Senior Supervisor: Wesley Zollner

Phone Number: (863) 329-1234

• Respond to telephone or written correspondence inquiries from members within established timeframes by utilizing current reference materials and available resources.
• Making sure that weekly postings are designed, submitted for approval, and uploaded based on the organization's schedule.
• Managing public relations within the organization, while maintaining a professional image to the public.
• Coordinated volunteer schedules and activities to ensure effective participation.
• Managed communication between ministry leaders and congregants for event planning.
• Responded to requests for weddings, funerals, baptisms and other services

Contact Supervisor: Elder Gideon Gochera

Phone Number: 407-285-8574

• Implemented individualized treatment plans for clients with developmental disabilities.
• Collaborated with therapists to assess client progress and adjust strategies.
• Documented client behavior and responses accurately in therapy logs.
• Utilized ABA techniques to promote positive behaviors in various settings.

Contact Supervisor: Erin Lopater

Phone Number: (321) 439 - 4002